Canon Medical (Toshiba) CT error codes

323 Canon Medical (Toshiba) CT error codes — each with its meaning, severity, and the subsystem that reports it, plus a link to the full service procedure.

Reconstruction (RECON) unit · 4

00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000008Reconstruction request deleted — raw data outside available area

Scan operation / exam room interlock · 1

00000004Helical scan aborted, reconstruction request not accepted

Reconstruction · 6

00000005RECON unit error — incorrect parameter set / Stack Scan aborted00000006AutoImageTransfer error / reconstruction sequence error00000007Images skipped during EGR / AutoImageTransfer error00000009Helical Scan aborted / images skipped during RGR0000002CAbnormal ECG data found in a reconstruction request0000002DAbnormal RGR data found in a reconstruction request

System fault · 1

0000000BSystem error detected — FC reported abnormal

Scan operation · 1

0000000DFailed to transfer the scan condition

ECG gating · 1

0000000FAbnormal ECG data found

Gantry data transfer unit · 1

00000010Communication error in the gantry data-transfer unit

Image data disk · 1

00000011Error in the image data disk (HDD)

Image data disk unit · 3

00000012Image data disk fan error00000013Image data disk power-source error00000014Image data disk battery error

Image/exam database · 1

00000015Image/exam database volume full

ECG-modulation (cardiac gating) · 1

00000016ECG-modulation signal abnormal

Gantry/Couch system · 1

00000018Gantry/couch error, scanned image failed to store

Gantry/Couch system (GTS) · 1

00000023Abnormal gantry/couch status, couch speed not set for CT fluoroscopy

System Status (SS) Display · 1

00000024System could not catch up with the operation

FSYS / RSYS (exam database) · 3

000001D2Exceeded the maximum images or raw data sets allowed in one exam000001F7Exceeded the maximum number of exams the database can hold000001F8Database full — image or raw data storage

FSYS (image database) · 2

0000025AExceeded the maximum number of exams in the image database00000263Cannot store image — Display console not ready

Option licensing / hardware key · 1

00800026License hardware key not recognized

RTM — PRE (pre-process) for Genesis · 24

1C040000Pre-process error reported by RTM PRE (Genesis)9C030000Pre-process error reported by RTM PRE (Genesis)9C050000Pre-process error reported by RTM PRE (Genesis)9C060000Pre-process error reported by RTM PRE (Genesis)9C070000Pre-process error reported by RTM PRE (Genesis)9C080000Pre-process error reported by RTM PRE (Genesis)9C090000Pre-process error reported by the RTM (Genesis)9C0A0000Pre-process error reported by the RTM (Genesis)9C0B0000Pre-process error reported by the RTM (Genesis)9D030000Pre-process error reported by RTM PRE (Genesis)9D040000Pre-process error reported by RTM PRE (Genesis)9D050000Pre-process error reported by the RTM (Genesis)9D060000Pre-process error reported by the RTM (Genesis)9D070000Pre-process error reported by the RTM (Genesis)9D080000Pre-process error reported by the RTM (Genesis)9E030000Pre-process error reported by the RTM (Genesis)9E040000Pre-process error reported by the RTM (Genesis)9E050000Pre-process error reported by the RTM (Genesis)9E060000Pre-process error reported by the RTM (Genesis)9E070000Pre-process error reported by the RTM (Genesis)9E080000Pre-process error reported by the RTM (Genesis)9E090000Pre-process error reported by the RTM (Genesis)9E0A0000Pre-process error reported by the RTM (Genesis)9E0B0000Pre-process error reported by the RTM (Genesis)

RTM — RDD (raw data disk array) for Genesis · 14

1F0D0000Raw data disk array (RDD) error reported by RTM9F030000Raw data disk array (RDD) error reported by RTM9F040000Raw data disk array (RDD) error reported by RTM9F050000Raw data disk array (RDD) error reported by RTM9F060000Raw data disk array (RDD) error reported by RTM9F070000Raw data disk array (RDD) error reported by RTM9F080000Raw data disk array (RDD) error reported by RTM9F090000Raw data disk array (RDD) error reported by RTM9F0A0000Raw data disk array (RDD) error reported by RTM9F0B0000Raw data disk array (RDD) error reported by RTM9F0C0000Raw data disk array (RDD) error reported by RTM9F0E0000Raw data disk array (RDD) error reported by RTM9F0F0000Raw data disk array (RDD) error reported by RTM9F100000Raw data disk array (RDD) error reported by RTM

RTM PRE — reconstruction pre-processing · 8

40010002Error in pre-process — timeout before all projection data collectedC0010001Error in pre-process — sequence errorC0010003Error in pre-process — buffer overflowC0010004Error in pre-process — illegal X-ray tube positionC0010005Error in pre-process — bad integration in raw dataC0010006Error in pre-process — FIFO overrunC0010007Error in pre-process — misaligned or missing extra dataC0010008Error in pre-process — unknown SHARC command received

RTM PRE — pre-process stage · 13

4001000DPre-process error before CT image reconstruction (RTM PRE)C0010009"Error in pre-process" alarm on the CT console (RTM PRE)C001000APre-process error before CT image reconstruction (RTM PRE)C001000BHigh-severity pre-process alarm on the CT console (RTM PRE)C001000C"Error in pre-process" alarm on the CT console (RTM PRE)C001000EPre-process error before CT image reconstruction (RTM PRE)C001000FHigh-severity pre-process alarm on the CT console (RTM PRE)C0010010"Error in pre-process" alarm on the CT console (RTM PRE)C0010011Pre-process error before CT image reconstruction (RTM PRE)C0010012High-severity pre-process alarm on the CT console (RTM PRE)C0010013"Error in pre-process" alarm on the CT console (RTM PRE)C0010014Pre-process alarm (A0) on the CT console — RTM PREC0010015Standard pre-process alarm on the CT console (RTM PRE)

RDD (Raw Data Disk Array) · 18

4003000BRDD (raw data disk array) fault reported by the RTM80020003RDD message queue overflow80020004RDD command rejected — device not in ROM state80020005RDD command rejected — device not in RAM state80020006RDD memory pool full80020009RDD drive error — service required8002000ARDD HDC error — service required8002000BRDD HDC not respondingC0030004RDD disk error during a drive commandC0030005RDD RAID configuration error or broken diskC0030006RDD rejected a bad command parameterC0030007RDD received a command at the wrong timeC0030008RDD RAID configuration file (RAID_CONFIG) missingC0030009Not enough good disks for the RDD RAID to functionC003000ARDD RAID cannot run with disks of different typesC003000CInternal RDD queue errorC003000DBad disk detected while configuring the RDD RAIDC003000ERDD requires maintenance

RTM — ISP / Fibre Channel link · 5

40040005Fibre Channel error on the real-time data pathC0040001Error transferring data to the HOST — Fibre Channel may be brokenC0040002Fibre Channel error caused by a memory allocation failureC0040003Error setting up the DTB board — DTB may be brokenC0040004DTB board cannot be initialized — DTB may be broken

SS (Scan System) · 2

80000000Scan system error, possible system call failure90F10000Error occurred in the scan system (SS)

APPL (application software) · 2

80000001Not enough memory — application ran out of memory80000007Transfer queue overflow — too many transfers queued

Print / transfer queue (APPL) · 5

80000009MLC data cannot be added to the queue8000000ASheet data cannot be converted to printing data8000000BMLC data cannot be converted to transfer data8000000CTreatment-field sheet cannot be printed8000000DMLC data cannot be sent to the server

SS / ADI communication · 1

8000001BCannot connect to the SS/ADI

SHIF · 12

80010001SHIF error — incorrect command rejected80010002SHIF error — incorrect parameter rejected80010003SHIF error — message queue overflow80010004SHIF command rejected — not in ROM state80010005SHIF command rejected — not in RAM state80010006SHIF error — memory pool full8001000BSHIF error — missing data for more than 0.5 s8001000FSHIF error — pre-process collision80010010SHIF error — incorrect SCAN_CONFIG80010011SHIF error — disk sector table full80010012SHIF error — incorrect command sequence80010013SHIF error — invalid extra data

RDD (Disk Array) · 2

80020001RDD (disk array) error — command rejected80020002RDD (disk array) error — parameter set rejected

Scan System (SS) · 3

807A1101Couch movement interrupted807A1200Aborted helical scan80FC0000Warmup interrupted

SM-SS communication link · 1

90000000Communication protocol mismatch between SM and SS

Localizer (light projector) · 1

9000000FLocalizer is tilted — angle not at zero

Gantry (tilt) · 1

90000010Gantry is tilted — tilt angle not at zero

Couch / table · 1

90000011Table height differs from the height used at scan time

GTS (Gantry + Table System) · 1

90000012GTS is resetting — operation blocked until the reset finishes

Laser Marker System · 1

9000001ALaser Marker System is not ready (initialization failure)

InjectorSync device · 9

9D120000Injector abnormal — CAN injector controller error (5218)9D210000Injector abnormal condition (InjectorSync device)9D410000Injector reported abnormal by InjectorSync9D510000Error returned from the injector9D610000Cannot communicate with the injectorBD110000Injector abnormal (InjectorSync device)BD210000InjectorSync flags injector abnormal conditionBD310000Injector abnormal status (InjectorSync device)BDF10000Injector abnormal fault (InjectorSync device)

RTM — REC (recon-process) for Genesis · 13

A6030000Recon-process error reported by the RTM (Genesis)A6040000Recon-process error reported by the RTM (Genesis)A6050000Recon-process error reported by the RTM (Genesis)A6060000Recon-process error reported by the RTM (Genesis)A6070000Recon-process error reported by the RTM (Genesis)A6080000Recon-process error reported by the RTM (Genesis)A6090000Recon-process error reported by RTM RECA60A0000Recon-process error reported by RTM RECA60B0000Recon-process error reported by RTM RECA60C0000Recon-process error reported by RTM RECA60D0000Recon-process error reported by RTM RECA60E0000Recon-process error reported by RTM RECA60F0000Recon-process error reported by RTM REC

GTS controller (general) · 11

B1100000Error in GTSB11A0000The CT fluoroscopy circuit is abnormalB13A0000Error in GNS Main-taskB13B0000Error in GNS taskB1420000Error in Gantry/Couch movementB1500000Request rejected during Gantry/Couch movementB1810000Error in offset data AquisitionB1A00000Error in Gantry/Couch condition. Set them againB1D00000Aborted Gantry/Couch movement by [ABORT] buttonB1E00000Gantry/Couch in LOCAL modeB1F00000Error in GTS ( Time Out ). Retry, or contact your service representative

Patient couch / table · 22

B1270000Error in Table movementB1370000Table stopped in illegal positionB1380000Error in Couch movement(U/D)B1381000An error is detected in the chain for moving the bed verticallyB1382000An error is detected in a signal from the motor for moving the bed verticallyB1383000An error is detected in the motor for moving the bed verticallyB1384000The bed moved in the opposite directionB13C0000Error in Couch lateral movementB1520000An error was detected in controlling the vertical bed motionB1600000Table stopped with interlock mechanismB1650000Couch reached lowest positionB1660000Couch reached highest positionB1670000Table reached inner limitB1680000Table reached outer limitB16A0000Table reached rignt limit. [sic: 'rignt'=right no original]B16B0000Table reached left limitB1930000Couch vertical movement is abnormal. Contact your service representative immediatelyB1940000One of the couch vertical movement brake relays has malfunctionedB19C0000Couch lateral movement is abnormalB19C1000The couch lateral position sensor has malfunctionedB19C2000Couch option settings are abnormalB19C3000The couch lateral movement brake relay has malfunctioned

Gantry · 14

B1300000Error in Wedge movementB1320000Error in Slit movementB1330000Error in BeamTrimmer movementB1350000Error in Gantry TiltB1360000Error in Gantry RotationB1361000Error in Gantry RotationB13F0000Gantry is not powered ONB1400000Patient touched the GantryB1530000Cannot start CT scan due to PET gantry not being at the parking positionB1630000Tilt reached +30 degB1640000Tilt reached -30 degB1690000Cannot start a scan due to Ganty being positioned out of scan area. [sic: 'Ganty'=Gantry no original]B1F20000Error in Slit movementB1F30000Error in BeamTrimmer movement

Gantry cooling · 7

B1950000The DAS fan is abnormal. Although scanning is possibel,B1960000The circuit for monitoring the PWB cooling fan in the gantry is abnormalB1970000The PWB cooling fan in the gantry is abnormal. Although scanning is possible,B1980000The cooling fan used in data transfer system (1) is abnormalB1990000Settings are abnormal in data transfer system (2)B19A0000One of the cooling fans used in data transfer system (2) is abnormalB19B0000One of the gantry rotation control cooling fans is abnormal

XC (X-ray Controller) · 9

B2100000Abnormal XC (X-ray Controller) statusB2300000X-ray exposure condition prohibitedB2500000XC NACK — X-ray Controller returned a negative acknowledgmentB2600000X-ray overcurrent detected by the XCB2610000Over kV — tube voltage above the allowed value (XC)B2620000Over mA — tube current above the allowed value (XC)B2630000Exposure time exceeded — X-ray timing alarm from the XCB2910000Arc occurred during the previous scan (XC)B2F00000Time-out in the XC (X-ray Controller)

X-ray controller (XC) / exposure · 1

B2640000Error in XC

Keyboard (Nabipad) · 2

B4100000Keyboard error reported by the Nabipad deviceB4110000Communication error between the keyboard (Nabipad) and the SS

ADI device · 1

B5300000SS internal error reported on the ADI device

COM-PRE — PRE / scan data transfer · 7

B6200000SS error on the PRE (pre-processing) pathB6300000Error in PRE — pre-processing fault on the COM-PRE pathB6310000GCIF detected a wrong transmitted channel number (COM-PRE)B6320000GCIF detected a wrong transmitted projection-data number (COM-PRE)B6610000PRE low-count error — fewer counts than expected (COM-PRE)B6620000Offset-data overflow on the COM-PRE pathB6F10000Raw-data transmission error on the COM-PRE link

MUDAT (data transfer system) · 19

B7100000The data transfer system in the gantry is abnormal (MUDAT)B7100001Error in MUDAT (ROTSOT -1) — rotation-to-stationary transfer errorB7100002Error in MUDAT (ROTSOT -2) — fatal rotation-to-stationary transfer errorB7100003Error in MUDAT (ROTSOT -3) — rotation-to-stationary transfer errorB7100004Error in switching channels in MUDAT (channel-switching failure)B7100005Error in MUDAT (ROTSOT -5) — rotation-to-stationary transfer errorB7100006Error in MUDAT — generic gantry optical data-transfer faultB7100007Error in MUDAT (ROTSOT -7) — rotation-to-stationary transfer errorB7100008Error in OPCONT2 (DAS CLOCK count) — DAS data-set count wrong, often a stopped DAS fanB7100009Error in MUDAT (ROTSOT -9) — rotation-to-stationary transfer errorB710000AError in MUDAT (10) — indexed gantry data-transfer faultB710000BError in MUDAT (ROTSOT -11) — rotation-to-stationary transfer errorB710000CError in MUDAT (12) — indexed gantry data-transfer faultB710000DError in MUDAT (ROTSOT -13) — rotation-to-stationary transfer errorB710000EError in MUDAT (14) — indexed gantry data-transfer faultB710000FError in MUDAT (ROTSOT -15) — rotation-to-stationary transfer errorB7110001An error has occurred in data transfer system (2) during scanningB7210000The DAS setting is abnormalB7300000Data transfer between the control PWBs in the gantry is abnormal

MUDAT (gantry-to-console data transfer) · 7

B7110002Data transfer system (1) error during scanning (MUDAT)B7110004Channel-switching error in the MUDAT data transfer linkB7110008OPCONT2 DAS clock count error on the MUDAT linkB7120001Data transfer system (1) abnormality on the MUDAT link (4402)B7220002Data transfer system (1) settings abnormal (MUDAT)B7220004Data transfer system (3) abnormality (MUDAT)B7220008Data transfer system (2) abnormality (MUDAT)

SYNC — ECG gating · 2

B8310000ECG-gating signal abnormal — heart-rate acquisition error (5100)B8F10000ECG-gating signal abnormal during breathing practice or scan (5101)

SYNC — respiratory gating · 2

B8320000Respiratory-gating signal abnormal — respiratory sync signal error (5102)B8F20000Respiratory-gating signal abnormal — respiratory sync signal error (5103)

LAMS device · 3

BB008000Error in LMHC (LAMS device)BB009000Error in Marker Controller (LAMS device)BB00A000Error in LMPP (LAMS device)

RTM REC — recon-process stage · 6

C0020001"Error in recon-process" alarm on the CT console (RTM REC)C0020002Reconstruction fails with a recon-process error (RTM REC)C0020003High-severity recon-process alarm during CT reconstructionC0020004Recon-process message during CT reconstruction (RTM REC)C0020005"Error in recon-process" alarm on the CT console (RTM REC)C0020006Reconstruction fails with a recon-process error (RTM REC)

RTM RDD — raw data disk array · 3

C0030001Raw data disk array (RDD) error on the CT consoleC0030002"Error in RDD" — disk array fault on the CT consoleC0030003Raw-data disk fault on the CT recon disk array (RDD)

RTM — rRecCtl · 9

C0830001Reconstruction process error reported by the RTM (rRecCtl)C0830002Reconstruction process error reported by the RTM (rRecCtl)C0830003Reconstruction process error reported by the RTM (rRecCtl)C0830004Reconstruction process error reported by the RTM (rRecCtl)C0830005Reconstruction process error reported by the RTM (rRecCtl)C0830006Reconstruction process error reported by the RTM (rRecCtl)C0830011Error in reconstruction processing on the RTM (rRecCtl)C0830012Error in reconstruction processing on the RTM (rRecCtl)C0830013Error in reconstruction processing on the RTM (rRecCtl)

RTM — ELCTL (pre-process / recon control) · 6

C0900001No response to pre-process condition setupC0900002No response confirming that pre-processing completedC0900003No response when aborting pre-processingC0900004No response to real-time reconstruction setupC0900005No response from S&V reconstructionC0900006No response to ROI setup during reconstruction

RTM — ELCTL · 5

C0900007Reconstruction process error reported by the RTM (ELCTL)C0900010Abnormal scan condition found by the RTM (ELCTL)C0900011Abnormal scan condition found by the RTM (ELCTL)C0900012Abnormal scan condition found by the RTM (ELCTL)C0900013Abnormal scan condition found by the RTM (ELCTL)

RTM — ELCTL for Genesis · 11

FC010000Pre-process error reported by RTM ELCTLFC020000Error in pre-process — RTM ELCTL (Genesis)FC030000Error in pre-process — RTM ELCTL (Genesis)FC040000Error in recon-process — RTM ELCTL (Genesis)FC050000Error in recon-process — RTM ELCTL (Genesis)FC060000Error in recon-process — RTM ELCTL (Genesis)FC070000Error in recon-process — RTM ELCTL (Genesis)FC100000An abnormal scan condition was found — RTM ELCTL (Genesis)FC110000An abnormal scan condition was found — RTM ELCTL (Genesis)FC120000An abnormal scan condition was found — RTM ELCTL (Genesis)FC130000An abnormal scan condition was found — RTM ELCTL (Genesis)

RTM — rRecCtl for Genesis · 9

FD010000Error in recon-process — RTM rRecCtl (Genesis)FD020000Error in recon-process — RTM rRecCtl (Genesis)FD030000Error in recon-process — RTM rRecCtl (Genesis)FD040000Error in recon-process — RTM rRecCtl (Genesis)FD050000Error in recon-process — RTM rRecCtl (Genesis)FD060000Error in recon-process — RTM rRecCtl (Genesis)FD110000An error occurred in reconstruction processing — RTM rRecCtl (Genesis)FD120000An error occurred in reconstruction processing — RTM rRecCtl (Genesis)FD130000An error occurred in reconstruction processing — RTM rRecCtl (Genesis)