9D120000 — Injector abnormal — CAN injector controller error (5218)
Canon Medical (Toshiba) CT error code, reported by the InjectorSync device.
What 9D120000 means
On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 9D120000 indicates: Injector abnormal — CAN injector controller error (5218). The code originates in the InjectorSync device section of the InjectorSync device. Severity level A1 (Information / dialog).
Reported action: Check the injector and the connection: confirm the injector is powered on, armed and free of its own alarms, then inspect the CAN interface cable and its connectors between the injector and the scanner. If the scan has to be interrupted, press [Abort] on the CT console as the message instructs. Reselect the exam plan and retry; if the code returns, consult the injector manufacturer's service documentation alongside the CT service manual and call service..
Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003, Aquilion ONE (V4.2), Aquilion S16, Asteion Super4 and Aquilion 16 CT systems, on the InjectorSync device that links the scanner to the contrast injector. The service table pairs this code with detail 5218, a CAN injector controller error reported after the exam plan is selected.
Full troubleshooting for 9D120000
The complete diagnosis, cause tree, and step-by-step remedy for the InjectorSync device subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.
Open the Activion16 service manualRelated InjectorSync device codes
Related service procedures
Source: Toshiba/Canon CT service error message table (errmsg.eng). Reference information re-authored by FSELIB — not a copy of the OEM manual.