What is Canon Medical (Toshiba) CT error code 90000011?

Table height differs from the height used at scan time. It is reported by the APPL — positioning status check on Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems. Severity: Information / dialog; subsystem: Couch / table.

What should a field engineer do about 90000011?

Return the table to the height used for the scan, or re-verify the positioning, before continuing; if the mismatch persists, check the table height reporting per the service manual.. Isolate the Couch / table subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion RX / V4-62R004 / V3.20R003 / Aquilion ONE / V4.2.

Information / dialogCouch / table

90000011 — Table height differs from the height used at scan time

Canon Medical (Toshiba) CT error code, reported by the APPL — positioning status check.

What 90000011 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems, status code 90000011 indicates: Table height differs from the height used at scan time. The code originates in the Couch / table section of the APPL — positioning status check. Severity level 0 (Information / dialog).

Reported action: Return the table to the height used for the scan, or re-verify the positioning, before continuing; if the mismatch persists, check the table height reporting per the service manual..

Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003 and Aquilion ONE (V4.2) CT systems, on the APPL (application) positioning status check. This code is raised when the table height differs from the height used at scan time.

Full troubleshooting for 90000011

The complete diagnosis, cause tree, and step-by-step remedy for the Couch / table subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Couch / table codes

B1270000Error in Table movement B1370000Table stopped in illegal position B1380000Error in Couch movement(U/D)B1381000An error is detected in the chain for moving the bed vertically B1382000An error is detected in a signal from the motor for moving the bed vertically B1383000An error is detected in the motor for moving the bed vertically B1384000The bed moved in the opposite direction B13C0000Error in Couch lateral movement

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss 90000011 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng, Aquilion RX V4-62R004 / Aquilion ONE V4.2). Reference information re-authored by FSELIB — not a copy of the OEM manual.