What is Canon Medical (Toshiba) CT error code 8000000D?

MLC data cannot be sent to the server. It is reported by the APPL — print / transfer queue (sheet and MLC data) on Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems. Severity: Information / dialog; subsystem: Print / transfer queue (APPL).

What should a field engineer do about 8000000D?

Retry sending the MLC data to the server; if it keeps failing, check the network and server connection used by the application's transfer function and review the application log.. Isolate the Print / transfer queue (APPL) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion RX / V4-62R004 / V3.20R003 / Aquilion ONE / V4.2.

Information / dialogPrint / transfer queue (APPL)

8000000D — MLC data cannot be sent to the server

Canon Medical (Toshiba) CT error code, reported by the APPL — print / transfer queue (sheet and MLC data).

What 8000000D means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems, status code 8000000D indicates: MLC data cannot be sent to the server. The code originates in the Print / transfer queue (APPL) section of the APPL — print / transfer queue (sheet and MLC data). Severity level 0 (Information / dialog).

Reported action: Retry sending the MLC data to the server; if it keeps failing, check the network and server connection used by the application's transfer function and review the application log..

Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003 and Aquilion ONE (V4.2) CT systems, in the same APPL print/transfer function. This code is raised when MLC data cannot be sent to the server.

Full troubleshooting for 8000000D

The complete diagnosis, cause tree, and step-by-step remedy for the Print / transfer queue (APPL) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Print / transfer queue (APPL) codes

80000009MLC data cannot be added to the queue 8000000ASheet data cannot be converted to printing data 8000000BMLC data cannot be converted to transfer data 8000000CTreatment-field sheet cannot be printed 00000001RECON unit ended abnormally, reconstruction queue full 00000002RECON unit timed out — restart the reconstruction queue 00000003RECON unit failed to start — delete the reconstruction queue 00000004Helical scan aborted, reconstruction request not accepted

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss 8000000D with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng, Aquilion RX V4-62R004 / Aquilion ONE V4.2). Reference information re-authored by FSELIB — not a copy of the OEM manual.