AlarmRTM — ELCTL for Genesis

FC120000 — An abnormal scan condition was found — RTM ELCTL (Genesis)

Canon Medical (Toshiba) CT error code, reported by the RTM (real time manager) — ELCTL for Genesis.

What FC120000 means

On Aquilion RX / V4-62R004 and Aquilion ONE / V4.2 CT systems, status code FC120000 indicates: An abnormal scan condition was found — RTM ELCTL (Genesis). The code originates in the RTM — ELCTL for Genesis section of the RTM (real time manager) — ELCTL for Genesis. Severity level A0 (Alarm).

Reported action: Review the scan parameters used and the RTM error log entry recorded with the alarm to see which condition was flagged, then repeat the scan with the same protocol to check whether the alarm is reproducible. If it recurs, follow the RTM troubleshooting procedure in the service manual before further clinical scanning..

Toshiba/Canon Aquilion RX (V4-62R004) and Aquilion ONE (V4.2) CT systems. The service error-message table lists this code under the "RTM ELCTL for Genesis" device group (set 203), with the OEM text "An abnormal scan condition was found." The same message text also appears under codes FC100000, FC110000 and FC130000 in that same device group.

Full troubleshooting for FC120000

The complete diagnosis, cause tree, and step-by-step remedy for the RTM — ELCTL for Genesis subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RTM — ELCTL for Genesis codes

FC010000Pre-process error reported by RTM ELCTLFC020000Error in pre-process — RTM ELCTL (Genesis)FC030000Error in pre-process — RTM ELCTL (Genesis)FC040000Error in recon-process — RTM ELCTL (Genesis)FC050000Error in recon-process — RTM ELCTL (Genesis)FC060000Error in recon-process — RTM ELCTL (Genesis)FC070000Error in recon-process — RTM ELCTL (Genesis)FC100000An abnormal scan condition was found — RTM ELCTL (Genesis)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss FC120000 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng, Aquilion RX V4-62R004 / Aquilion ONE V4.2). Reference information re-authored by FSELIB — not a copy of the OEM manual.