Error conditionX-ray / tube

7037 — Error Licence Key. Check to the License Key.

Canon Medical (Toshiba) CT error code, reported by the console error system (EMS).

What 7037 means

On Aquilion 16 and Aquilion RX and Aquilion ONE and Aquilion S16 and Asteion Super4 and Activion16 CT systems, status code 7037 indicates: Error Licence Key. Check to the License Key.. The code originates in the X-ray / tube section of the console error system (EMS). Severity level error (Error condition).

Reported action: This system is using the unauthorized X-ray tube. Toshiba Medical Systems cannot assure that the system performance. Please contact Toshiba Medical Systems service engineer..

Reported by the Toshiba/Canon CT console error system (errmsg.eng / EMS error message table), shared across the Aquilion, Asteion and Activion CT platforms.

Full troubleshooting for 7037

The complete diagnosis, cause tree, and step-by-step remedy for the X-ray / tube subsystem are documented in the FSELIB Canon Medical (Toshiba) service manual — re-authored, web-first, with real figures.

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Related X-ray / tube codes

2000Door Open at XRAY2001Automatically recovered the scan2004Preheating timeout2005Filament timeout2006Rotor timeout2007Rotor startup error : X-ray exposure signal is received when rotor is not ready. It happened when TETD X-ray tube is used.210072, 102kW:HV Over Current+Arc, 50kW:Arc(+)or Arc(-)210172, 102kW:Over mA(Fixed)+Abnormal HFXRAY, 50kW:Arc(+) + Arc(-)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — Toshiba/Canon CT console (EMS) error message table. Reference information re-authored by FSELIB — not a copy of the OEM manual.