Alarm — high severityRTM PRE — reconstruction pre-processing

C0010004 — Error in pre-process — illegal X-ray tube position

Canon Medical (Toshiba) CT error code, reported by the RTM PRE — reconstruction pre-process stage.

What C0010004 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code C0010004 indicates: Error in pre-process — illegal X-ray tube position. The code originates in the RTM PRE — reconstruction pre-processing section of the RTM PRE — reconstruction pre-process stage. Severity level A1 (Alarm — high severity).

Reported action: Check the X-ray tube position reported for the affected scan before retrying reconstruction; if the pre-process tube-position error repeats, follow the tube-position checks in the service manual..

Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003, Aquilion ONE (V4.2), Aquilion S16, Asteion Super4 and Aquilion 16 CT systems, in the RTM PRE (reconstruction pre-process) stage. The OEM event-log code table's Japanese-language string for this code describes an X-ray tube position abnormality (no English-language description is provided for this code entry); an adjacent OEM entry for the same sub-cause reads 'illegal tube position'.

Full troubleshooting for C0010004

The complete diagnosis, cause tree, and step-by-step remedy for the RTM PRE — reconstruction pre-processing subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RTM PRE — reconstruction pre-processing codes

40010002Error in pre-process — timeout before all projection data collectedC0010001Error in pre-process — sequence errorC0010003Error in pre-process — buffer overflowC0010005Error in pre-process — bad integration in raw dataC0010006Error in pre-process — FIFO overrunC0010007Error in pre-process — misaligned or missing extra dataC0010008Error in pre-process — unknown SHARC command received00000001RECON unit ended abnormally, reconstruction queue full

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss C0010004 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng, Aquilion RX/ONE/S16/16, Asteion Super4, V3.20R003); cross-referenced with the OEM EMS event-log code table (EMS_Errcode.ini, EMS V3.20.3), whose Japanese-language string gives this code's specific pre-process sub-cause. Reference information re-authored by FSELIB — not a copy of the OEM manual.