AlarmRTM PRE — pre-process stage

C0010014 — Pre-process alarm (A0) on the CT console — RTM PRE

Canon Medical (Toshiba) CT error code, reported by the RTM PRE (pre-process stage).

What C0010014 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems, status code C0010014 indicates: Pre-process alarm (A0) on the CT console — RTM PRE. The code originates in the RTM PRE — pre-process stage section of the RTM PRE (pre-process stage). Severity level A0 (Alarm).

Reported action: Check the images from the affected scan and note which protocol or exam produced the alarm. It is graded as a standard alarm (A0) rather than high-severity, and the table gives no detail beyond the pre-process error itself; if it recurs, pass the scan details to your service representative..

Reported on Aquilion RX/V4-62R004, Aquilion ONE/V4.2 and V3.20R003. It comes from the 100:Device RTM PRE group of the console error table, where the OEM text reads "Error in pre-process.", graded A0 — a standard alarm rather than the A1 high-severity grading carried by most of the sibling RTM PRE codes in the same table.

Full troubleshooting for C0010014

The complete diagnosis, cause tree, and step-by-step remedy for the RTM PRE — pre-process stage subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RTM PRE — pre-process stage codes

4001000DPre-process error before CT image reconstruction (RTM PRE)C0010009"Error in pre-process" alarm on the CT console (RTM PRE)C001000APre-process error before CT image reconstruction (RTM PRE)C001000BHigh-severity pre-process alarm on the CT console (RTM PRE)C001000C"Error in pre-process" alarm on the CT console (RTM PRE)C001000EPre-process error before CT image reconstruction (RTM PRE)C001000FHigh-severity pre-process alarm on the CT console (RTM PRE)C0010010"Error in pre-process" alarm on the CT console (RTM PRE)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — 100:Device RTM PRE table. Reference information re-authored by FSELIB — not a copy of the OEM manual.