Information / dialogSystem Status (SS) Display

00000024 — System could not catch up with the operation

Canon Medical (Toshiba) CT error code, reported by the System Status (SS) Display.

What 00000024 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 00000024 indicates: System could not catch up with the operation. The code originates in the System Status (SS) Display section of the System Status (SS) Display. Severity level 1 (Information / dialog).

Reported action: Retry the operation; if the message keeps coming back, check overall system performance and load and review the log for other errors around the same time before continuing to scan..

Shown on Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003 from the 1:SS Display Message table when the system's control process could not keep pace with (catch up to) an operation already in progress.

Full troubleshooting for 00000024

The complete diagnosis, cause tree, and step-by-step remedy for the System Status (SS) Display subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related System Status (SS) Display codes

00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted00000005RECON unit error — incorrect parameter set / Stack Scan aborted00000006AutoImageTransfer error / reconstruction sequence error00000007Images skipped during EGR / AutoImageTransfer error00000008Reconstruction request deleted — raw data outside available area

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss 00000024 with other field engineers in the FSELIB forum

Source: errmsg.eng — 1:SS Display Message table. Reference information re-authored by FSELIB — not a copy of the OEM manual.