Alarm — high severityPatient couch / table

B1383000 — An error is detected in the motor for moving the bed vertically

Canon Medical (Toshiba) CT error code, reported by the GTS (Gantry + Table System) controller.

What B1383000 means

On Activion16 and Aquilion RX CT systems, status code B1383000 indicates: An error is detected in the motor for moving the bed vertically. The code originates in the Patient couch / table section of the GTS (Gantry + Table System) controller. Severity level A1 (Alarm — high severity).

Reported action: Contact your service representative..

Toshiba / Canon Medical CT systems that use the GTS (Gantry + Table System) controller, including the Activion16 (TSX-031A) and the Aquilion family.

Full troubleshooting for B1383000

The complete diagnosis, cause tree, and step-by-step remedy for the Patient couch / table subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Patient couch / table codes

B1270000Error in Table movementB1370000Table stopped in illegal positionB1380000Error in Couch movement(U/D)B1381000An error is detected in the chain for moving the bed verticallyB1382000An error is detected in a signal from the motor for moving the bed verticallyB1384000The bed moved in the opposite directionB13C0000Error in Couch lateral movementB1520000An error was detected in controlling the vertical bed motion
Discuss B1383000 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng). Reference information re-authored by FSELIB — not a copy of the OEM manual.