What should a field engineer do about 5514?

Console error detected. Re-boot the system. If the problem persists call Service. 6266: (Software error : This error occurs when scanning conflicts with reconstruction, such as when HOLD status is released in S&V scanning.) Wait until scanning completed. If the problem persists call service.. Isolate the Reconstruction (RECON) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion 16 / Aquilion RX / Aquilion ONE / Aquilion S16 / Asteion Super4 / Activion16.

Error conditionReconstruction (RECON)

5514 — Software error

Q: What is Canon Medical (Toshiba) CT error code 5514?

Software error. It is reported by the console error system (EMS) on Aquilion 16 and Aquilion RX and Aquilion ONE and Aquilion S16 and Asteion Super4 and Activion16 CT systems. Severity: Error condition; subsystem: Reconstruction (RECON).

Canon Medical (Toshiba) CT error code, reported by the console error system (EMS).

What 5514 means

On Aquilion 16 and Aquilion RX and Aquilion ONE and Aquilion S16 and Asteion Super4 and Activion16 CT systems, status code 5514 indicates: Software error. The code originates in the Reconstruction (RECON) section of the console error system (EMS). Severity level error (Error condition).

Reported action: Console error detected. Re-boot the system. If the problem persists call Service. 6266: (Software error : This error occurs when scanning conflicts with reconstruction, such as when HOLD status is released in S&V scanning.) Wait until scanning completed. If the problem persists call service..

Reported by the Toshiba/Canon CT console error system (errmsg.eng / EMS error message table), shared across the Aquilion, Asteion and Activion CT platforms.

Full troubleshooting for 5514

The complete diagnosis, cause tree, and step-by-step remedy for the Reconstruction (RECON) subsystem are documented in the FSELIB Canon Medical (Toshiba) service manual — re-authored, web-first, with real figures.

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Related Reconstruction (RECON) codes

00000001RECON unit ended abnormally, reconstruction queue full 00000002RECON unit timed out — restart the reconstruction queue 00000003RECON unit failed to start — delete the reconstruction queue 00000005RECON unit error — incorrect parameter set / Stack Scan aborted 00000006AutoImageTransfer error / reconstruction sequence error 00000007Images skipped during EGR / AutoImageTransfer error 00000008Reconstruction request deleted — raw data outside available area 00000009Helical Scan aborted / images skipped during RGR

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss 5514 with other field engineers in the FSELIB forum

Source: errmsg.eng — Toshiba/Canon CT console (EMS) error message table. Reference information re-authored by FSELIB — not a copy of the OEM manual.