What is Canon Medical (Toshiba) CT error code 9F100000?

Raw data disk array (RDD) error reported by RTM. It is reported by the RTM (Real Time Manager) — RDD (raw data disk array) for Genesis on Aquilion RX / V4-62R004 and Aquilion ONE / V4.2 CT systems. Severity: Alarm — high severity; subsystem: RTM — RDD (raw data disk array) for Genesis.

What should a field engineer do about 9F100000?

Note the exact fault time and check the raw data disk array (RDD) — drive status, power and its data connection to the console — before replacing anything; if raw-data access keeps failing, follow the RDD and RTM troubleshooting procedures in the service manual.. Isolate the RTM — RDD (raw data disk array) for Genesis subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion RX / V4-62R004 / Aquilion ONE / V4.2.

Alarm — high severityRTM — RDD (raw data disk array) for Genesis

9F100000 — Raw data disk array (RDD) error reported by RTM

Canon Medical (Toshiba) CT error code, reported by the RTM (Real Time Manager) — RDD (raw data disk array) for Genesis.

What 9F100000 means

On Aquilion RX / V4-62R004 and Aquilion ONE / V4.2 CT systems, status code 9F100000 indicates: Raw data disk array (RDD) error reported by RTM. The code originates in the RTM — RDD (raw data disk array) for Genesis section of the RTM (Real Time Manager) — RDD (raw data disk array) for Genesis. Severity level A1 (Alarm — high severity).

Reported action: Note the exact fault time and check the raw data disk array (RDD) — drive status, power and its data connection to the console — before replacing anything; if raw-data access keeps failing, follow the RDD and RTM troubleshooting procedures in the service manual..

Toshiba/Canon Aquilion RX (V4-62R004) and Aquilion ONE (V4.2) CT systems, reported by the RTM (Real Time Manager) against the RDD (raw data disk array) and logged in the "Device RTM RDD for Genesis" section of the service error-message table. The table prints the same message text ("Error in RDD.") for 9F030000, 9F040000, 9F050000, 9F060000, 9F070000, 9F080000, 9F090000, 9F0A0000, 9F0B0000, 9F0C0000, 1F0D0000, 9F0E0000 and 9F0F0000 in that same section.

Full troubleshooting for 9F100000

The complete diagnosis, cause tree, and step-by-step remedy for the RTM — RDD (raw data disk array) for Genesis subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RTM — RDD (raw data disk array) for Genesis codes

1F0D0000Raw data disk array (RDD) error reported by RTM 9F030000Raw data disk array (RDD) error reported by RTM 9F040000Raw data disk array (RDD) error reported by RTM 9F050000Raw data disk array (RDD) error reported by RTM 9F060000Raw data disk array (RDD) error reported by RTM 9F070000Raw data disk array (RDD) error reported by RTM 9F080000Raw data disk array (RDD) error reported by RTM 9F090000Raw data disk array (RDD) error reported by RTM

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss 9F100000 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng, Device RTM RDD for Genesis, Aquilion RX V4-62R004 / Aquilion ONE V4.2). Reference information re-authored by FSELIB — not a copy of the OEM manual.