What should a field engineer do about 80010012?

SHIF received commands out of the order it expects. Restart the operation from a clean state instead of resuming it midway, and collect the system log if the code returns.. Isolate the SHIF subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion RX / V4-62R004 / V3.20R003 / Aquilion ONE / V4.2 / Aquilion S16 / Asteion Super4 / Aquilion 16.

Information / dialogSHIF

80010012 — SHIF error — incorrect command sequence

Q: What is Canon Medical (Toshiba) CT error code 80010012?

SHIF error — incorrect command sequence. It is reported by the SHIF on Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems. Severity: Information / dialog; subsystem: SHIF.

Canon Medical (Toshiba) CT error code, reported by the SHIF.

What 80010012 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 80010012 indicates: SHIF error — incorrect command sequence. The code originates in the SHIF section of the SHIF. Severity level 1 (Information / dialog).

Reported action: SHIF received commands out of the order it expects. Restart the operation from a clean state instead of resuming it midway, and collect the system log if the code returns..

Listed for Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003, under the 30:Device SHIF table, where the OEM text reads "Incorrect command sequence."

Full troubleshooting for 80010012

The complete diagnosis, cause tree, and step-by-step remedy for the SHIF subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related SHIF codes

80010001SHIF error — incorrect command rejected 80010002SHIF error — incorrect parameter rejected 80010003SHIF error — message queue overflow 80010004SHIF command rejected — not in ROM state 80010005SHIF command rejected — not in RAM state 80010006SHIF error — memory pool full 8001000BSHIF error — missing data for more than 0.5 s 8001000FSHIF error — pre-process collision

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss 80010012 with other field engineers in the FSELIB forum

Source: errmsg.eng — 30:Device SHIF table. Reference information re-authored by FSELIB — not a copy of the OEM manual.