Error conditionSystem / general

6214 — RTMERR_PRE_MALLOC_FAILED : PRE sequence error.

Canon Medical (Toshiba) CT error code, reported by the console error system (EMS).

What 6214 means

On Aquilion 16 and Aquilion RX and Aquilion ONE and Aquilion S16 and Asteion Super4 and Activion16 CT systems, status code 6214 indicates: RTMERR_PRE_MALLOC_FAILED : PRE sequence error.. The code originates in the System / general section of the console error system (EMS). Severity level error (Error condition).

Reported action: Acquisition error detected. Call service..

Reported by the Toshiba/Canon CT console error system (errmsg.eng / EMS error message table), shared across the Aquilion, Asteion and Activion CT platforms.

Full troubleshooting for 6214

The complete diagnosis, cause tree, and step-by-step remedy for the System / general subsystem are documented in the FSELIB Canon Medical (Toshiba) service manual — re-authored, web-first, with real figures.

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Related System / general codes

6202RTMERR_PRE_SEQUENCE_ERROR : Preprocessing sequence error. Preprocessing errors for which the cause of the problem cannot be identified are handled as this error type.6203RTMERR_PRE_TIMEOUT : No Data in the PRE.6204RTMERR_PRE_BUF_OVERFLOW : Data can not be processed in the PRE.6205RTMERR_PRE_SHORT_FILE_INFO : PRE sequence error.6206RTMERR_PRE_SHORT_VIEWS : PRE sequence error.6207RTMERR_PRE_BAD_PARAMETER : PRE sequence error.6208RTMERR_PRE_OFFSET_VIEWS : PRE sequence error.6209RTMERR_PRE_BAD_ALIGN : IN_EXTRA1_CHK0～3 error.

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — Toshiba/Canon CT console (EMS) error message table. Reference information re-authored by FSELIB — not a copy of the OEM manual.