Information / dialogGantry/Couch system (GTS)

00000023 — Abnormal gantry/couch status, couch speed not set for CT fluoroscopy

Canon Medical (Toshiba) CT error code, reported by the Gantry/Couch system (GTS).

What 00000023 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 00000023 indicates: Abnormal gantry/couch status, couch speed not set for CT fluoroscopy. The code originates in the Gantry/Couch system (GTS) section of the Gantry/Couch system (GTS). Severity level 1 (Information / dialog).

Reported action: Check gantry/couch status and interlocks. On Aquilion RX, also verify the couch speed is configured correctly before running CT fluoroscopy..

Reported on Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003 as an abnormal gantry/couch system status; on Aquilion RX/V4-62R004 specifically, the same code also flags that the couch speed for CT fluoroscopy was not set properly.

Full troubleshooting for 00000023

The complete diagnosis, cause tree, and step-by-step remedy for the Gantry/Couch system (GTS) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Gantry/Couch system (GTS) codes

00000018Gantry/couch error, scanned image failed to store00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted00000005RECON unit error — incorrect parameter set / Stack Scan aborted00000006AutoImageTransfer error / reconstruction sequence error00000007Images skipped during EGR / AutoImageTransfer error

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss 00000023 with other field engineers in the FSELIB forum

Source: errmsg.eng — 1:SS Display Message / 80:Device APPL tables. Reference information re-authored by FSELIB — not a copy of the OEM manual.