What should a field engineer do about 00000011?

The system reported an error on the image data disk (HDD), where stored images live. Note when the error appeared and escalate to service for the disk; archive anything critical that is still readable before the disk is worked on.. Isolate the Image data disk subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion RX / V4-62R004 / V3.20R003 / Aquilion ONE / V4.2.

Information / dialogImage data disk

00000011 — Error in the image data disk (HDD)

Q: What is Canon Medical (Toshiba) CT error code 00000011?

Error in the image data disk (HDD). It is reported by the Image data disk on Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems. Severity: Information / dialog; subsystem: Image data disk.

Canon Medical (Toshiba) CT error code, reported by the Image data disk.

What 00000011 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems, status code 00000011 indicates: Error in the image data disk (HDD). The code originates in the Image data disk section of the Image data disk. Severity level 1 (Information / dialog).

Reported action: The system reported an error on the image data disk (HDD), where stored images live. Note when the error appeared and escalate to service for the disk; archive anything critical that is still readable before the disk is worked on..

Listed only in the 80:Device APPL table, for Aquilion RX/V4-62R004, V3.20R003 and Aquilion ONE/V4.2. The OEM text is "Error in Image data disk (HDD)."

Full troubleshooting for 00000011

The complete diagnosis, cause tree, and step-by-step remedy for the Image data disk subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Image data disk codes

00000012Image data disk fan error 00000013Image data disk power-source error 00000014Image data disk battery error 00000001RECON unit ended abnormally, reconstruction queue full 00000002RECON unit timed out — restart the reconstruction queue 00000003RECON unit failed to start — delete the reconstruction queue 00000004Helical scan aborted, reconstruction request not accepted 00000005RECON unit error — incorrect parameter set / Stack Scan aborted

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss 00000011 with other field engineers in the FSELIB forum

Source: errmsg.eng — 80:Device APPL table. Reference information re-authored by FSELIB — not a copy of the OEM manual.