Information / dialogGantry data transfer unit

00000010 — Communication error in the gantry data-transfer unit

Canon Medical (Toshiba) CT error code, reported by the Gantry data transfer unit.

What 00000010 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 00000010 indicates: Communication error in the gantry data-transfer unit. The code originates in the Gantry data transfer unit section of the Gantry data transfer unit. Severity level 0 (Information / dialog).

Reported action: Check the communication link and cabling to the gantry's data-transfer unit. If what actually showed was only "Couch reached to its limit.", that is the unrelated benign status message from normal couch travel and needs no service action..

Reported on Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003 (the data-transfer text specifically on Aquilion RX/V4-62R004, V3.20R003 and Aquilion ONE/V4.2). This code number is shared across the 1:SS Display Message and 80:Device APPL tables in errmsg.eng, whose OEM texts are "Couch reached to its limit." and "The communication error occurred by the data transfer unit in the gantry." — the data-transfer communication error is what is worth troubleshooting; "Couch reached to its limit." is the routine status use of the same code number.

Full troubleshooting for 00000010

The complete diagnosis, cause tree, and step-by-step remedy for the Gantry data transfer unit subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Gantry data transfer unit codes

00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted00000005RECON unit error — incorrect parameter set / Stack Scan aborted00000006AutoImageTransfer error / reconstruction sequence error00000007Images skipped during EGR / AutoImageTransfer error00000008Reconstruction request deleted — raw data outside available area

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss 00000010 with other field engineers in the FSELIB forum

Source: errmsg.eng — 1:SS Display Message / 80:Device APPL tables. Reference information re-authored by FSELIB — not a copy of the OEM manual.