Error conditionConsole / software

5403 — IDD access error, IDDmgr Cannot Run

Canon Medical (Toshiba) CT error code, reported by the console error system (EMS).

What 5403 means

On Aquilion 16 and Aquilion RX and Aquilion ONE and Aquilion S16 and Asteion Super4 and Activion16 CT systems, status code 5403 indicates: IDD access error, IDDmgr Cannot Run. The code originates in the Console / software section of the console error system (EMS). Severity level error (Error condition).

Reported action: Console error detected. Re-boot the system. If the problem persists call Service..

Reported by the Toshiba/Canon CT console error system (errmsg.eng / EMS error message table), shared across the Aquilion, Asteion and Activion CT platforms.

Full troubleshooting for 5403

The complete diagnosis, cause tree, and step-by-step remedy for the Console / software subsystem are documented in the FSELIB Canon Medical (Toshiba) service manual — re-authored, web-first, with real figures.

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Related Console / software codes

5401File system startup failure, FSYS Cannot Run(IP Address, E: / is missing)5402File system startup failure, RSYS Cannot Run(E: / is missing)5508CAN Card Initialization Failed5509MW startup failure5513CPU core setting failure(Not enough number of CPU core )5515FC error between S-CON and PET ACQ (Generation timing: during system startup processing)6231RTMERR_RDD_DISK_ERROR : Error in RDD. Command error.6233RTMERR_RDD_BAD_PARAMETER : Error in RDD for which the cause of the problem cannot be identified.

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — Toshiba/Canon CT console (EMS) error message table. Reference information re-authored by FSELIB — not a copy of the OEM manual.