Information / dialogSM-SS communication link

90000000 — Communication protocol mismatch between SM and SS

Canon Medical (Toshiba) CT error code, reported by the SM-SS communication link.

What 90000000 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 90000000 indicates: Communication protocol mismatch between SM and SS. The code originates in the SM-SS communication link section of the SM-SS communication link. Severity level 1 (Information / dialog).

Reported action: Check the communication link between the SM and SS units and confirm their software/firmware versions are compatible; if the mismatch persists after a system restart, contact Toshiba/Canon Medical service support to verify version compatibility..

Reported on Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003 from the 2:Device SS table when the communication protocol between the SM and SS units does not match.

Full troubleshooting for 90000000

The complete diagnosis, cause tree, and step-by-step remedy for the SM-SS communication link subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related SM-SS communication link codes

00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted00000005RECON unit error — incorrect parameter set / Stack Scan aborted00000006AutoImageTransfer error / reconstruction sequence error00000007Images skipped during EGR / AutoImageTransfer error00000008Reconstruction request deleted — raw data outside available area

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — 2:Device SS table. Reference information re-authored by FSELIB — not a copy of the OEM manual.