Information / dialogSS (Scan System)

80000000 — Scan system error, possible system call failure

Canon Medical (Toshiba) CT error code, reported by the SS (Scan System) / APPL.

What 80000000 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 80000000 indicates: Scan system error, possible system call failure. The code originates in the SS (Scan System) section of the SS (Scan System) / APPL. Severity level 0 (Information / dialog).

Reported action: Check the scan system status/log for the underlying fault; if the software-level system-call error text is present, restart the scan system application per the standard procedure, and contact Toshiba/Canon Medical service support if the error persists..

Reported on Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003 from the 2:Device SS table as a general Scan System error ("Error occured in Scan System."); on Aquilion RX/V4-62R004, V3.20R003 and Aquilion ONE/V4.2 the 80:Device APPL table also raises this code as "Syste call error." [OEM typo for 'System call error'], pointing to a software/system-call-level cause.

Full troubleshooting for 80000000

The complete diagnosis, cause tree, and step-by-step remedy for the SS (Scan System) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related SS (Scan System) codes

807A1101Couch movement interrupted807A1200Aborted helical scan80FC0000Warmup interrupted90F10000Error occurred in the scan system (SS)00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — 2:Device SS / 80:Device APPL tables. Reference information re-authored by FSELIB — not a copy of the OEM manual.