Alarm — high severityRTM — ISP / Fibre Channel link

40040005 — Fibre Channel error on the real-time data path

Canon Medical (Toshiba) CT error code, reported by the RTM — data-transfer path to HOST (ISP / Fibre Channel).

What 40040005 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems, status code 40040005 indicates: Fibre Channel error on the real-time data path. The code originates in the RTM — ISP / Fibre Channel link section of the RTM — data-transfer path to HOST (ISP / Fibre Channel). Severity level A1 (Alarm — high severity).

Reported action: Work the fibre-channel path end to end: inspect the FC cabling and connectors between the MHR-FC boards, the RDD disk array and the host CPU in the CPU BOX, check the LEDs near the fibre-channel connector at the rear of the RDD, and reseat connections before replacing hardware. Read the event log for the accompanying condition — the neighbouring codes in this device group separate cable/loop faults from software-side errors..

Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003 and Aquilion ONE (V4.2) CT systems, on the Fibre Channel data path of the real-time system. These platforms' tables list this code in the RTM (real time manager) ISP device group with the plain message "Error in Fibre channel." and no explanatory sub-text, so read the accompanying event log entry to narrow the cause.

Full troubleshooting for 40040005

The complete diagnosis, cause tree, and step-by-step remedy for the RTM — ISP / Fibre Channel link subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RTM — ISP / Fibre Channel link codes

C0040001Error transferring data to the HOST — Fibre Channel may be brokenC0040002Fibre Channel error caused by a memory allocation failureC0040003Error setting up the DTB board — DTB may be brokenC0040004DTB board cannot be initialized — DTB may be broken00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss 40040005 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng, set 103 — Device RTM ISP): "Error in Fibre channel.". Reference information re-authored by FSELIB — not a copy of the OEM manual.