Alarm — high severityRDD (Disk Array)

80020001 — RDD (disk array) error — command rejected

Canon Medical (Toshiba) CT error code, reported by the RDD (Disk Array).

What 80020001 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 80020001 indicates: RDD (disk array) error — command rejected. The code originates in the RDD (Disk Array) section of the RDD (Disk Array). Severity level A1 (Alarm — high severity).

Reported action: Note the operation in progress when the alarm was raised and retry it. Check the RDD status and the system log, and call service if the disk array keeps rejecting commands..

Listed for Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003, under the 40:Device RDD table, where the OEM text reads "Error in RDD (command)." It is classified as a high-severity alarm (A1). On the Aquilion 16, the RDD is the Raw Data Disk Array that the preprocessing/data transmission unit writes the raw scan data to.

Full troubleshooting for 80020001

The complete diagnosis, cause tree, and step-by-step remedy for the RDD (Disk Array) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RDD (Disk Array) codes

80020002RDD (disk array) error — parameter set rejected00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted00000005RECON unit error — incorrect parameter set / Stack Scan aborted00000006AutoImageTransfer error / reconstruction sequence error00000007Images skipped during EGR / AutoImageTransfer error

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss 80020001 with other field engineers in the FSELIB forum

Source: errmsg.eng — 40:Device RDD table. Reference information re-authored by FSELIB — not a copy of the OEM manual.