What should a field engineer do about C0010007?

Check the raw data set for the affected scan for missing or misaligned data, then retry reconstruction; if the error repeats, follow the RTM PRE troubleshooting procedure in the service manual.. Isolate the RTM PRE — reconstruction pre-processing subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion RX / V4-62R004 / V3.20R003 / Aquilion ONE / V4.2 / Aquilion S16 / Asteion Super4 / Aquilion 16.

Alarm — high severityRTM PRE — reconstruction pre-processing

C0010007 — Error in pre-process — misaligned or missing extra data

Q: What is Canon Medical (Toshiba) CT error code C0010007?

Error in pre-process — misaligned or missing extra data. It is reported by the RTM PRE — reconstruction pre-process stage on Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems. Severity: Alarm — high severity; subsystem: RTM PRE — reconstruction pre-processing.

Canon Medical (Toshiba) CT error code, reported by the RTM PRE — reconstruction pre-process stage.

What C0010007 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code C0010007 indicates: Error in pre-process — misaligned or missing extra data. The code originates in the RTM PRE — reconstruction pre-processing section of the RTM PRE — reconstruction pre-process stage. Severity level A1 (Alarm — high severity).

Reported action: Check the raw data set for the affected scan for missing or misaligned data, then retry reconstruction; if the error repeats, follow the RTM PRE troubleshooting procedure in the service manual..

Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003, Aquilion ONE (V4.2), Aquilion S16, Asteion Super4 and Aquilion 16 CT systems, in the RTM PRE (reconstruction pre-process) stage. The OEM event-log code table records this specific code as misaligned or missing extra data.

Full troubleshooting for C0010007

The complete diagnosis, cause tree, and step-by-step remedy for the RTM PRE — reconstruction pre-processing subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RTM PRE — reconstruction pre-processing codes

40010002Error in pre-process — timeout before all projection data collected C0010001Error in pre-process — sequence error C0010003Error in pre-process — buffer overflow C0010004Error in pre-process — illegal X-ray tube position C0010005Error in pre-process — bad integration in raw data C0010006Error in pre-process — FIFO overrun C0010008Error in pre-process — unknown SHARC command received 00000001RECON unit ended abnormally, reconstruction queue full

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss C0010007 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng, Aquilion RX/ONE/S16/16, Asteion Super4, V3.20R003); cross-referenced with the OEM EMS event-log code table (EMS_Errcode.ini, EMS V3.20.3), which records this code's specific pre-process sub-cause. Reference information re-authored by FSELIB — not a copy of the OEM manual.