Information / dialogGantry/Couch system

00000018 — Gantry/couch error, scanned image failed to store

Canon Medical (Toshiba) CT error code, reported by the Gantry/Couch system.

What 00000018 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 00000018 indicates: Gantry/couch error, scanned image failed to store. The code originates in the Gantry/Couch system section of the Gantry/Couch system. Severity level 1 (Information / dialog).

Reported action: Check the gantry/couch subsystem status and interlocks, and verify the image storage disk/database is available and has free space; retry the scan once both are confirmed healthy..

Reported on Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003 (the image-storage text specifically on Aquilion RX/V4-62R004, V3.20R003 and Aquilion ONE/V4.2). This code number is shared across the 1:SS Display Message and 80:Device APPL tables in errmsg.eng, whose OEM texts are "Error occured in Gantry/Couch." and "Failed to store the scanned image." — both are genuine faults worth checking: a gantry/couch system error and a failure storing the scanned image.

Full troubleshooting for 00000018

The complete diagnosis, cause tree, and step-by-step remedy for the Gantry/Couch system subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Gantry/Couch system codes

00000023Abnormal gantry/couch status, couch speed not set for CT fluoroscopy00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted00000005RECON unit error — incorrect parameter set / Stack Scan aborted00000006AutoImageTransfer error / reconstruction sequence error00000007Images skipped during EGR / AutoImageTransfer error

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss 00000018 with other field engineers in the FSELIB forum

Source: errmsg.eng — 1:SS Display Message / 80:Device APPL tables. Reference information re-authored by FSELIB — not a copy of the OEM manual.