AlarmRTM — ELCTL for Genesis

FC020000 — Error in pre-process — RTM ELCTL (Genesis)

Canon Medical (Toshiba) CT error code, reported by the RTM (real time manager) — ELCTL for Genesis.

What FC020000 means

On Aquilion RX / V4-62R004 and Aquilion ONE / V4.2 CT systems, status code FC020000 indicates: Error in pre-process — RTM ELCTL (Genesis). The code originates in the RTM — ELCTL for Genesis section of the RTM (real time manager) — ELCTL for Genesis. Severity level A0 (Alarm).

Reported action: Note the exact time of the alarm and which acquisition it occurred on, then collect the RTM error log and the scan log covering that acquisition. Repeat the scan to establish whether the fault is reproducible or a one-off. If it repeats, follow the RTM troubleshooting procedure in the service manual before returning the system to clinical use..

Toshiba/Canon Aquilion RX (V4-62R004) and Aquilion ONE (V4.2) CT systems. The service error-message table lists this code under the "RTM ELCTL for Genesis" device group (set 203), with the OEM text "Error in pre-process." The same message text also appears under codes FC010000 and FC030000 in that same device group.

Full troubleshooting for FC020000

The complete diagnosis, cause tree, and step-by-step remedy for the RTM — ELCTL for Genesis subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RTM — ELCTL for Genesis codes

FC010000Pre-process error reported by RTM ELCTLFC030000Error in pre-process — RTM ELCTL (Genesis)FC040000Error in recon-process — RTM ELCTL (Genesis)FC050000Error in recon-process — RTM ELCTL (Genesis)FC060000Error in recon-process — RTM ELCTL (Genesis)FC070000Error in recon-process — RTM ELCTL (Genesis)FC100000An abnormal scan condition was found — RTM ELCTL (Genesis)FC110000An abnormal scan condition was found — RTM ELCTL (Genesis)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss FC020000 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng, Aquilion RX V4-62R004 / Aquilion ONE V4.2). Reference information re-authored by FSELIB — not a copy of the OEM manual.