Error conditionInter-unit communication

6217 — RTMERR_PRE_FPGA_COMM_FAILURE : SCST(PTST) communication error

Canon Medical (Toshiba) CT error code, reported by the console error system (EMS).

What 6217 means

On Aquilion 16 and Aquilion RX and Aquilion ONE and Aquilion S16 and Asteion Super4 and Activion16 CT systems, status code 6217 indicates: RTMERR_PRE_FPGA_COMM_FAILURE : SCST(PTST) communication error. The code originates in the Inter-unit communication section of the console error system (EMS). Severity level error (Error condition).

Reported action: Acquisition error detected. Call service..

Reported by the Toshiba/Canon CT console error system (errmsg.eng / EMS error message table), shared across the Aquilion, Asteion and Activion CT platforms.

Full troubleshooting for 6217

The complete diagnosis, cause tree, and step-by-step remedy for the Inter-unit communication subsystem are documented in the FSELIB Canon Medical (Toshiba) service manual — re-authored, web-first, with real figures.

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Related Inter-unit communication codes

3022Moving base Interlocked state3023Moving base Interlocked state5510SS initialization failure5511Download failure to SS(Firmware)5512Download failure to SS(Voice)9007Delay between PET console communication9200PET console communication error9219RDD error level (communication error etc.)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — Toshiba/Canon CT console (EMS) error message table. Reference information re-authored by FSELIB — not a copy of the OEM manual.