What should a field engineer do about B6310000?

The channel count the GCIF received did not match what was expected, so inspect the images of that scan for artifacts before using them. Repeat the acquisition; if the channel-number error repeats, the COM-PRE data path and its connections need to be checked by service rather than retried by the operator.. Isolate the COM-PRE — PRE / scan data transfer subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion RX / V4-62R004 / V3.20R003 / Aquilion ONE / V4.2 / Aquilion S16 / Asteion Super4 / Aquilion 16.

Alarm — high severityCOM-PRE — PRE / scan data transfer

B6310000 — GCIF detected a wrong transmitted channel number (COM-PRE)

Canon Medical (Toshiba) CT error code, reported by the COM-PRE (PRE data link).

What B6310000 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code B6310000 indicates: GCIF detected a wrong transmitted channel number (COM-PRE). The code originates in the COM-PRE — PRE / scan data transfer section of the COM-PRE (PRE data link). Severity level A1 (Alarm — high severity).

Reported action: The channel count the GCIF received did not match what was expected, so inspect the images of that scan for artifacts before using them. Repeat the acquisition; if the channel-number error repeats, the COM-PRE data path and its connections need to be checked by service rather than retried by the operator..

Reported on Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003. It comes from the 8:Device COM-PRE table, where the OEM text reads "Error in transmitted channel number detected by GCIF.", and it is graded as a high-severity alarm.

Full troubleshooting for B6310000

The complete diagnosis, cause tree, and step-by-step remedy for the COM-PRE — PRE / scan data transfer subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related COM-PRE — PRE / scan data transfer codes

B6200000SS error on the PRE (pre-processing) path B6300000Error in PRE — pre-processing fault on the COM-PRE path B6320000GCIF detected a wrong transmitted projection-data number (COM-PRE)B6610000PRE low-count error — fewer counts than expected (COM-PRE)B6620000Offset-data overflow on the COM-PRE path B6F10000Raw-data transmission error on the COM-PRE link 00000001RECON unit ended abnormally, reconstruction queue full 00000002RECON unit timed out — restart the reconstruction queue

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss B6310000 with other field engineers in the FSELIB forum

Source: errmsg.eng — 8:Device COM-PRE table. Reference information re-authored by FSELIB — not a copy of the OEM manual.