Alarm — high severityXC (X-ray Controller)

B2910000 — Arc occurred during the previous scan (XC)

Canon Medical (Toshiba) CT error code, reported by the XC (X-ray Controller).

What B2910000 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code B2910000 indicates: Arc occurred during the previous scan (XC). The code originates in the XC (X-ray Controller) section of the XC (X-ray Controller). Severity level A1 (Alarm — high severity).

Reported action: Check the images from the scan that just finished before letting the patient go, since an arc during the exposure can corrupt that acquisition. Log the date, protocol and technique each time the message appears. A one-off report is treated differently from arcs that keep coming back on the same tube, so the frequency you record is exactly what your service representative needs..

Reported on Aquilion 16, Aquilion RX/V4-62R004, Aquilion ONE/V4.2, Aquilion S16, Asteion Super4 and V3.20R003. It comes from the 4:Device XC table, where the OEM text reads "Arc occurred in previous scan." — it is raised after the fact, about the acquisition that has just finished.

Full troubleshooting for B2910000

The complete diagnosis, cause tree, and step-by-step remedy for the XC (X-ray Controller) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related XC (X-ray Controller) codes

B2100000Abnormal XC (X-ray Controller) statusB2300000X-ray exposure condition prohibitedB2500000XC NACK — X-ray Controller returned a negative acknowledgmentB2600000X-ray overcurrent detected by the XCB2610000Over kV — tube voltage above the allowed value (XC)B2620000Over mA — tube current above the allowed value (XC)B2630000Exposure time exceeded — X-ray timing alarm from the XCB2F00000Time-out in the XC (X-ray Controller)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss B2910000 with other field engineers in the FSELIB forum

Source: errmsg.eng — 4:Device XC table. Reference information re-authored by FSELIB — not a copy of the OEM manual.