Alarm — high severityRTM — PRE (pre-process) for Genesis

9C050000 — Pre-process error reported by RTM PRE (Genesis)

Canon Medical (Toshiba) CT error code, reported by the RTM (Real Time Manager) — PRE (pre-process) for Genesis.

What 9C050000 means

On Aquilion RX / V4-62R004 and Aquilion ONE / V4.2 CT systems, status code 9C050000 indicates: Pre-process error reported by RTM PRE (Genesis). The code originates in the RTM — PRE (pre-process) for Genesis section of the RTM (Real Time Manager) — PRE (pre-process) for Genesis. Severity level A1 (Alarm — high severity).

Reported action: Note the fault time and review the acquisition log for the affected scan alongside the RTM log, then repeat the scan. If the error repeats, follow the service manual's RTM troubleshooting guidance..

Toshiba/Canon Aquilion RX (V4-62R004) and Aquilion ONE (V4.2) CT systems. The service error-message table lists this code under the "Device RTM PRE for Genesis" group with the message "Error in pre-process." The same message text is also listed for codes 9C030000, 1C040000, 9C060000, 9C070000, 9C080000, 9D030000 and 9D040000.

Full troubleshooting for 9C050000

The complete diagnosis, cause tree, and step-by-step remedy for the RTM — PRE (pre-process) for Genesis subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related RTM — PRE (pre-process) for Genesis codes

1C040000Pre-process error reported by RTM PRE (Genesis)9C030000Pre-process error reported by RTM PRE (Genesis)9C060000Pre-process error reported by RTM PRE (Genesis)9C070000Pre-process error reported by RTM PRE (Genesis)9C080000Pre-process error reported by RTM PRE (Genesis)9C090000Pre-process error reported by the RTM (Genesis)9C0A0000Pre-process error reported by the RTM (Genesis)9C0B0000Pre-process error reported by the RTM (Genesis)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: Toshiba/Canon CT service error message table (errmsg.eng), device group "Device RTM PRE for Genesis" (Aquilion RX V4-62R004 / Aquilion ONE V4.2). Reference information re-authored by FSELIB — not a copy of the OEM manual.