Information / dialogInjectorSync device

9D210000 — Injector abnormal condition (InjectorSync device)

Canon Medical (Toshiba) CT error code, reported by the InjectorSync device.

What 9D210000 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code 9D210000 indicates: Injector abnormal condition (InjectorSync device). The code originates in the InjectorSync device section of the InjectorSync device. Severity level A1 (Information / dialog).

Reported action: Check the injector interface cable and connector between the CT console and the injector, confirm the injector is powered on and shows no fault of its own, and review its status before restarting the protocol; if the condition persists, consult the injector's own service documentation together with the CT service manual..

Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003, Aquilion ONE (V4.2), Aquilion S16, Asteion Super4 and Aquilion 16 CT systems, on the InjectorSync device — the interface that synchronizes the CT scanner with the injector. The same message text is also reported under codes 9D410000, BD110000, BD210000, BD310000 and BDF10000 in the service error-message table.

Full troubleshooting for 9D210000

The complete diagnosis, cause tree, and step-by-step remedy for the InjectorSync device subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related InjectorSync device codes

9D120000Injector abnormal — CAN injector controller error (5218)9D410000Injector reported abnormal by InjectorSync9D510000Error returned from the injector9D610000Cannot communicate with the injectorBD110000Injector abnormal (InjectorSync device)BD210000InjectorSync flags injector abnormal conditionBD310000Injector abnormal status (InjectorSync device)BDF10000Injector abnormal fault (InjectorSync device)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss 9D210000 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng). Reference information re-authored by FSELIB — not a copy of the OEM manual.