Information / dialogInjectorSync device

9D610000 — Cannot communicate with the injector

Canon Medical (Toshiba) CT error code, reported by the InjectorSync device.

What 9D610000 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems, status code 9D610000 indicates: Cannot communicate with the injector. The code originates in the InjectorSync device section of the InjectorSync device. Severity level A1 (Information / dialog).

Reported action: Check that the injector is powered on and in a ready state, inspect the InjectorSync interface cable and connector at both ends, and confirm the interface is configured consistently on both the injector and the CT console per the injector's own service documentation; if communication still fails, work through that documentation together with the CT service manual..

Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003 and Aquilion ONE (V4.2) CT systems, on the InjectorSync device, when the CT console cannot establish communication with the injector at all.

Full troubleshooting for 9D610000

The complete diagnosis, cause tree, and step-by-step remedy for the InjectorSync device subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related InjectorSync device codes

9D120000Injector abnormal — CAN injector controller error (5218)9D210000Injector abnormal condition (InjectorSync device)9D410000Injector reported abnormal by InjectorSync9D510000Error returned from the injectorBD110000Injector abnormal (InjectorSync device)BD210000InjectorSync flags injector abnormal conditionBD310000Injector abnormal status (InjectorSync device)BDF10000Injector abnormal fault (InjectorSync device)

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss 9D610000 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng). Reference information re-authored by FSELIB — not a copy of the OEM manual.