Information / dialogSYNC — ECG gating

B8310000 — ECG-gating signal abnormal — heart-rate acquisition error (5100)

Canon Medical (Toshiba) CT error code, reported by the SYNC device — ECG gating.

What B8310000 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 and Aquilion S16 and Asteion Super4 and Aquilion 16 CT systems, status code B8310000 indicates: ECG-gating signal abnormal — heart-rate acquisition error (5100). The code originates in the SYNC — ECG gating section of the SYNC device — ECG gating. Severity level A1 (Information / dialog).

Reported action: Check the ECG monitor and its connections as the message instructs: electrode placement and skin prep, lead cable and its connector at the SYNC interface, then confirm a clean trace and a stable heart rate on the monitor before repeating the acquisition. If the trace is good but the code returns, the fault is on the SYNC side — follow the SYNC device checks in the service manual and call service..

Toshiba/Canon Aquilion RX (V4-62R004), V3.20R003, Aquilion ONE (V4.2), Aquilion S16, Asteion Super4 and Aquilion 16 CT systems, on the SYNC device that handles the ECG-gating signal. The service table pairs this code with detail 5100, a heart-rate acquisition error. The same short message text is also published under code B8F10000, which carries detail 5101 instead.

Full troubleshooting for B8310000

The complete diagnosis, cause tree, and step-by-step remedy for the SYNC — ECG gating subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related SYNC — ECG gating codes

B8F10000ECG-gating signal abnormal during breathing practice or scan (5101)00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue00000004Helical scan aborted, reconstruction request not accepted00000005RECON unit error — incorrect parameter set / Stack Scan aborted00000006AutoImageTransfer error / reconstruction sequence error00000007Images skipped during EGR / AutoImageTransfer error

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
Discuss B8310000 with other field engineers in the FSELIB forum

Source: Toshiba/Canon CT service error message table (errmsg.eng). Reference information re-authored by FSELIB — not a copy of the OEM manual.