What is Canon Medical (Toshiba) CT error code 00000263?

Cannot store image — Display console not ready. It is reported by the FSYS (image database) on Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems. Severity: Alarm; subsystem: FSYS (image database).

What should a field engineer do about 00000263?

The system could not store the image because the Display console was not ready. Wait until the Display console has finished starting up and retry; if it never comes ready, check that it is powered on and connected, then escalate.. Isolate the FSYS (image database) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Aquilion RX / V4-62R004 / V3.20R003 / Aquilion ONE / V4.2.

AlarmFSYS (image database)

00000263 — Cannot store image — Display console not ready

Canon Medical (Toshiba) CT error code, reported by the FSYS (image database).

What 00000263 means

On Aquilion RX / V4-62R004 and V3.20R003 and Aquilion ONE / V4.2 CT systems, status code 00000263 indicates: Cannot store image — Display console not ready. The code originates in the FSYS (image database) section of the FSYS (image database). Severity level A0 (Alarm).

Reported action: The system could not store the image because the Display console was not ready. Wait until the Display console has finished starting up and retry; if it never comes ready, check that it is powered on and connected, then escalate..

Listed only in the 60:Device FSYS table, for Aquilion RX/V4-62R004, V3.20R003 and Aquilion ONE/V4.2. The OEM text is "The system can not store the image, because Display console is not ready."

Full troubleshooting for 00000263

The complete diagnosis, cause tree, and step-by-step remedy for the FSYS (image database) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related FSYS (image database) codes

00000015Image/exam database volume full 0000025AExceeded the maximum number of exams in the image database 00000001RECON unit ended abnormally, reconstruction queue full 00000002RECON unit timed out — restart the reconstruction queue 00000003RECON unit failed to start — delete the reconstruction queue 00000004Helical scan aborted, reconstruction request not accepted 00000005RECON unit error — incorrect parameter set / Stack Scan aborted 00000006AutoImageTransfer error / reconstruction sequence error

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)

Discuss 00000263 with other field engineers in the FSELIB forum

Source: errmsg.eng — 60:Device FSYS table. Reference information re-authored by FSELIB — not a copy of the OEM manual.