Error conditionCouch / table

3300 — Horizontal movement of couch error, Insufficient voltage(ALM:11)

Canon Medical (Toshiba) CT error code, reported by the console error system (EMS).

What 3300 means

On Aquilion 16 and Aquilion RX and Aquilion ONE and Aquilion S16 and Asteion Super4 and Activion16 CT systems, status code 3300 indicates: Horizontal movement of couch error, Insufficient voltage(ALM:11). The code originates in the Couch / table section of the console error system (EMS). Severity level error (Error condition).

Reported action: Couch error detected. Please try again. If problem persists call service..

Reported by the Toshiba/Canon CT console error system (errmsg.eng / EMS error message table), shared across the Aquilion, Asteion and Activion CT platforms.

Full troubleshooting for 3300

The complete diagnosis, cause tree, and step-by-step remedy for the Couch / table subsystem are documented in the FSELIB Canon Medical (Toshiba) service manual — re-authored, web-first, with real figures.

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Related Couch / table codes

90000011Table height differs from the height used at scan timeB1270000Error in Table movementB1370000Table stopped in illegal positionB1380000Error in Couch movement(U/D)B1381000An error is detected in the chain for moving the bed verticallyB1382000An error is detected in a signal from the motor for moving the bed verticallyB1383000An error is detected in the motor for moving the bed verticallyB1384000The bed moved in the opposite direction

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — Toshiba/Canon CT console (EMS) error message table. Reference information re-authored by FSELIB — not a copy of the OEM manual.