Error conditionECG / cardiac gating

2217 — XC is abnormal operation and SS is stopped(ECG, non-ECG switching timing the time of the request)

Canon Medical (Toshiba) CT error code, reported by the console error system (EMS).

What 2217 means

On Aquilion 16 and Aquilion RX and Aquilion ONE and Aquilion S16 and Asteion Super4 and Activion16 CT systems, status code 2217 indicates: XC is abnormal operation and SS is stopped(ECG, non-ECG switching timing the time of the request). The code originates in the ECG / cardiac gating section of the console error system (EMS). Severity level error (Error condition).

Reported action: Abnormal X-ray Control. The x-ray control system has failed. Solution - Contact Toshiba service..

Reported by the Toshiba/Canon CT console error system (errmsg.eng / EMS error message table), shared across the Aquilion, Asteion and Activion CT platforms.

Full troubleshooting for 2217

The complete diagnosis, cause tree, and step-by-step remedy for the ECG / cardiac gating subsystem are documented in the FSELIB Canon Medical (Toshiba) service manual — re-authored, web-first, with real figures.

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Related ECG / cardiac gating codes

2136Low-mA timeout with ECG modulation2216XC Hard timer error(ECG, non-ECG switching timing delay)5027ECG Signal error : It happened following action is not happened in 5 sec. after monitoring scan skip. No R-wave information.7041Image omission occurred in ECG / RGR Helical7042Image omission occurred in ECG / RGR Helical00000001RECON unit ended abnormally, reconstruction queue full00000002RECON unit timed out — restart the reconstruction queue00000003RECON unit failed to start — delete the reconstruction queue

Related service procedures

Run the console malfunction-diagnosis program (hwtest)Console (Diagnostics)Run the independent MHR PWB test (diagnostics) from the RTM terminalConsole (Diagnostics)Remove the host PC unit (PX74-07959 GR-1/GR-2)Console (Operation)Remove the host PC unit (PX74-08766 GR-1/GR-2)Console (Operation)Remove and install an RDD disk/power-supply unit (Rorke Data)Console (Recon)Remove and install an RDD fan unit (Rorke Data)Console (Recon)
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Source: errmsg.eng — Toshiba/Canon CT console (EMS) error message table. Reference information re-authored by FSELIB — not a copy of the OEM manual.