GE MR — field troubleshooting
9,114 field-service issues · page 66 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- 2267810 Safe mode startup of the XGD (XPS-SB Y axis) failed due to XPS.MR · 2267810
- Site Air Conditioning failure.MR · 2269041
- Missing software options after upgrade due to inability to restoreINFO due to HP8400 Host PC shipped without SCSI card due to End of Life.MR
- Can Customer Edit the Date and/or Time That Scan Was Done.MR
- Error 2268844 due to defective IBC sensor.MR · 2268844
- Cannot Record new Autovoice commands due to audio cables connectionMR
- Low BD4 HV Bias in Body and Surface Modes due to Driver ModuleMR · 2252312
- 2252106 Failed to determine hardware state for AGP Due to Both MGD power supplies.MR · 2252106
- Cannot scan thick FIESTA slabs back-to-back, error indicates insufficient memory.MR · 2248014
- Coil id not recognized intermittently due to Coil Cable.MR
- The part number "5363517" given in the FMI 67906 Instructions is wrong.MR
- FE left the MM3 in fill modeMR
- How do we get Vendor Service Support for Confirma Software Running on the CADstreamMR
- What DASM Type Is On The SystemMR
- Center Frequency was offMR · 2254461, 50108
- Cannot Network to Remote Host Due to AE Title Does Not Match Uppercase or Lowercase of Actual DestinationMR
- Coil Will Not Properly Connect and is not recognized when plugged in Due to Bent Pins in Coil Connector.MR · 2262134
- M/C filters on pen panel are defective.MR · 2249160
- Grainy, low SNR images due to improper grounding.MR
- Failed to Print on DICOM Printer Due to 8 Port Switch Hub in GOCMR · 14145
- Unable to Scan with SSM HV Power Supply Low Errors Due to SSM HV Power SupplyMR · 2249163, 26489
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to Y-Axis XPS Control Board SFP (fiber module).MR · 2267810
- CWA 2240311 Gradient Power Supply Unit Fault due to tripped breaker on the Gradient Power Supply.MR · 2240311
- Cannot scan with DCERD errors.MR · 2248847, 2264862
- Unable to Send Images to the PACS.MR · 11002
- Cannot Open the Network/archive Queue because the Remote Host is configured for Archive Node Auto Detect which can't be reached.MR · 11002
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to Axis XGD Amplifier.MR · 2267893, 2267778
- Cradle loses Home Position due to missing Cradle Latch tension spring.MR · 2268816, 87193
- TPS reset fails due to missing 24 volts for CAN provided by Driver Module.MR · 2261239, 2269053
- Multicoil Bias Faults Due to Coil.MR · 2252301
- HP XW8400 Work Station Drifts in Time by 20 Minutes.MR
- TPS Reset fails with error 2269307 due to SCP3 board.MR · 2269307
- Will Not Scan With RF Errors due to the Erbtec Processor Board.MR · 2225607
- The issue is due to an incorrect permission for the device file used to communicate. 15M4B service note on new service procedure for HOS RRI supply.MR
- PM Overdue Pop Up Message on Scanner and Will Not disappear due to PM not being done on schedule.MR · 2218671
- Unable to Scan with RF Air Temperature Faults Due To Customer Coolant Chiller.MR · 2218537, 2268905
- TR Driver Faults Due to Shoulder Coil.MR · 2252301
- Unable to Boot Applications Software with Host Monitor Faults Due to Corrupt Image Database.MR · 200002372
- GP Reporting % Axis SGA Internal Wiring Fault Due to SGA Control BoardMR · 2244599
- Unable to Network to Any Destination Due to 8 Port Ethernet Switch Hub Inside GOC.MR
- Compressor shuts off with low pressure fault due to defective compressor.MR
- HFO SHeM Connectivity Issue Has Been Identified.MR
- Flextrial options are removed after expiration.MR
- TR Driver Fault Due to Head Coil.MR · 2252306
- Excite 12X Application software does not boot with errorMR
- Definition of MR queues and their location in software.MR
- Unable to Run Edit Patient Data Due to The station name does not match the Suite ID + Host IDMR
- The 15.0 and DVMR systems use the exponent 2 character in the series description for the ADC processed images.MR
- Cant Start A New Patient Due To Diagnostic Communications (DC) Error When Reading Socket ConnectionMR · 2247814
- Patient Anatomy Not in FOV with NPW Scan Option and Odd NEX.MR · 4769089
- Voxtool (IVI) Control Panel Doesn't Come Up due to Software ProblemMR · 4100509, 6419354
- Cannot Edit or Create Protocols due to Software ProblemMR
- System Response is Slow with 2D FRFSE PSD.MR · 3584223337
- Images Did Not Reconstruct in Real Time Scan (CEMRA) due to Operator Pressed the Stop Button during the FTMRA Real-Time Phase, Prior to Starting the Main Scan.MR · 2218537
- Apply All in Protocol Edit Session Doesn't Propagate Coil Selection to All Sequences due to Software ProblemMR · 3802990
- Autovoice Recordings are Noisy due to Incorrect Default Autovoice Recording Volume for Opensuse Operating SystemMR · 4351435
- MR-Touch Inline color MR Elastography (MRE) images can not be transferred to PACS due to color MRE images generated by Inline Post-Processing populates values in tags which are invalid per DICOM stand…MR · 5075441
- The CAN Link is Reporting Hard or Intermittent CAN Link Failures due to ASC chassis.Replace UPM-ASC Chassis Assembly Excite HD wqr.3.0T Signa HDxT.2363041 UPM/ASC chassisMR · 2254031, 2252243
- Remove SMPTE Image from Browser then Install the SMPTE Pattern with Right-mouse Button to Service tools, then Install SMPTE. 3.0T Signa HDxTMR
- Console Screen Crashes to a Blank Screen Due to Initiating a Corrupt Protocol.MR
- Multicoil Bias Faults Due to Coil.MR · 2252301, 2252293
- System is Slow with LavaFlex PSDMR · 3484929673
- Gradient Coil coolant pump is leaking coolant on the floor under the HEC cabinetMR · 2261717
- Unable to calibrate MNS RF amplifier due to defective RF amplifier module.MR · 2254050, 50114
- Equipment Room Humidity Has Exceeded the Maximum Limits Due to Sites HVAC.MR · 2269040
- MRIQ Bright Line Artifact and GSC/Gradient Error 2244655 Due to Gradient switch.MR · 2244655
- Unable To Scan With Driver Module Errors Due to Shorted cap on TRM Body Coil causing HV Fault.MR · 2252312
- Autoviewer has a very noticeable image flicker when scrolling due to known problem.MR
- Application Software does not complete the boot process with TPS Download failure.MR · 2223621
- Illegal Character In The Localizer Protocol Name.MR · 2224382
- TPS reset fails and each gradient axis reports power off fault due to 48V power supply breaker tripped.MR · 2267946, 2267944
- Unable to ping the Term ServerMR
- Incorrect phantom (dqa) causes DAQA scan to recon but status bar will never finish to 100 percent.MR
- Scan Aborts with EOS Error due to defective SFP module.MR · 2252713, 2218537
- How do I find another host on my network.MR
- SRI Communication Error.MR · 2249110
- Prescan Failure due to 8Ch CTL Coil Cable.MR · 2224666, 2224725
- Patient Bore Light Will Not Come On Due To IRF I/O Board.MR
- Unable to Film with error Film ComposerMR · 14173
- UPM Errors During Scan Due to Defective 3T Dual Body HybridMR · 2254786
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