GE MR — field troubleshooting
9,114 field-service issues · page 65 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Strange noise coming from inside coil cable connector is due to loose hardware.MR
- Coil ID light does not light up for any coil plugged into one port, but no errors in log, due to Port connector screw had backed partially out, blocking connectionMR
- Cradle would not advance to scan due to Auto Table Movement deselected in scan modes.MR · 2224727
- Is there a permanent log file on scanner for HEC cabinet cooling parameters?MR
- TPS reset failed with error 2256262 due to incorrect location of infiniband cable at back of ICN.MR · 2256262
- Low signal on Phased Array coil scans due to low Body RF output powerMR
- Unable to Boot Applications Software with Host Monitor Faults Due to Corrupt Image Database.MR · 200002372
- Unable to scan with HNS coil with error code 2218701 logged due to Tech had plugged HNS coil into wrong LPCA A/B port.MR · 2218701
- Missing option keys on installation in eLicense due to using a new model type in eLicense.MR
- Image Database does not Respond or Update.MR · 2218080
- What is the MR Signa Applications Support phone number?MR
- eLicense Unable to update the Host ID, troubleshooting steps.MR
- Customer Needs to Know the Maximum Spatial Gradient of the Main Magnetic Field.MR
- 16 channel switch diags fail with 2247385 due to a design change in diode biasing made to recently released preamps with part number 5400044.MR · 2247385, 2247387
- Annefact Star Artifact Root Cause.MR
- Is It Necessary to Install a Dock Bolt if the System has a Fixed Table.MR
- Will Not Scan with Gradient Errors due to XGD Amplifier.MR · 2267446
- Blank images with PURE option but they are normal for SCIC Due to Cable Run 893.MR
- CWA MRIQ Some Images in Series Appear To Have Failed to Reconstruct Just a Blank image.MR · 2228303
- Unable to Scan with HEC Errors.MR · 2261733, 2268905
- CWA Alignment Light is Off Center.MR
- ROTMI Errors Occurred During Geometry Calculations.MR · 2218717, 2218725
- CWA Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2270016
- CWA Bore Fan will Not Turn On Due to Patient Comfort Fan Power Cable is Loose.MR
- XPS Over-current fault due to failed XGD Power Supply.MR · 2267900
- XGD Not Found Due to 48 Volt Power Supply(s)MR · 2267728, 2267600
- The Download Of A Prescribed Series Failed Due to Corrupt Protocol.MR · 2227389, 000000
- Unable to Scan with RF Air Temperature Faults Due To Customer Coolant Chiller.MR · 2268905
- Patient Alarm squeeze ball is not working Due to No Power to Patient Alert BoxMR
- What should the settings be for the SCSI address selector switches on the rear of the SCSI Tower?MR
- Bearing not retained due to poor fit.MR
- TPS Fails to Download with errors 2249431 2249432 Due to Infiniband BoardMR · 2246006, 3968823
- Design of System. eLicense Keys Generated Manually by eLicense Admin Not Visible.MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to Defective Y-Axis XPS Control Board SFP (fiber module)MR · 2223817, 2267810
- Fails TPS Reset when booting up to Applications or when Resetting TPS Due to Defective RRX ModuleMR · 2267503, 40817
- Head coil cables are damaged.MR
- MRIQ Grainy Noisy Images Due to Center Frequency.MR
- Unable to Scan with RF Air Temperature Faults Due To Customer Coolant Chiller.MR · 2268905
- Scans pause due to RF Door Switch.MR · 2218716
- TPS is not responding due to defective RRx module.MR · 2267521
- Scan Pauses with Gradient Errors Due to STIF board.MR · 2250080
- Customer, Sales, or Field Engineer request to provide missing eLicense option keys not on the GON or to extend or renew an eFlexTrial.MR
- Gradient Distortion Faults due to XRMB Busbar Assembly.MR · 2267857
- Laser Alignment Light Cover is Missing.MR
- Patient Cannot Hear Auto Voice, All Other Operator to Patient Communications are Okay Due to Software problem.MR
- The Main Disconnect PDU Power Breaker Tripped due to Loss of Incoming Power.MR
- MRIQ Zipper Artifact in ACR Phantom Localizer ScanMR
- CERD Aime Diagnostics fail with error 2236348 and Artifact Due to UCERD.MR · 2236348
- Artifact On Pure Study Due To Extending The Calibration Scan Beyond The Anatomy to be Scanned.MR · 2228303
- Low SNR Areas In Source Images Are Removed By SCIC.MR
- Table will not advance Due to the carriage release actuator is not fully releasing the table top or cradle assembly.MR · 2224727
- TPS reset fails due to P1 or P2 port was not connected properly to LPCA .MR · 2256925, 2276804
- Table Is Unlatching When Moving Into The Bore due to bridge assembly is skewed at slight angle relative to dock assembly.MR
- OrthoMRI Transmit Gantry needs adjustmentMR
- 2254050 ERBTEC RF Amplifier fault 80.MR · 2254050
- What is the MR Signa Applications Support phone number?MR
- Unable to download propeller due to a corrupt protocol.MR · 2257112
- How To Turn Off Data Mining.MR · 2218088
- Coil id not recognized intermittently due to Coil Cable.MR · 2262134
- SRFD2 current overload exceeds 120 amps Errors Due to Body Hybrid SplitterMR · 2254206
- How to turn on the SAR monitor on a 1.5T system.MR
- Auto and Manual Prescan Fails Due to bend pins in the RRX moduleMR · 2273216, 2218537
- Unable to Write Images to DVD Media due to corrupt device drivers.MR · 2246014, 1113497804
- Cradle will not Drive in or out due to Longitudinal Drive Motor.MR
- update when accession number or patient ID entered was selected in Query preference in worklist preferences.MR
- 2267863 The % axis XGA is reporting a I_Coil Wire Fault due to XGA amplifier.MR · 2267778, 2256925
- UTNS/Receiver Gain Diagnostic Failed Due to UTNS3.MR · 2247373
- SCIM communication error caused by defective SCP3 boardMR · 2248579, 28727
- The references to "Master Gradient" or "Slave Gradient" in error messages on HD or HDxT systems are for future use only.MR · 2248645
- 2252301 Multicoil Bias Fault Detected Open Circuit Due to Driver Module.MR · 2252301
- Missing software options after upgrade due to inability to restoreINFO due to HP8400 Host PC shipped without SCSI card due to End of Life.MR
- Analogic RF Amplifier 2 I Peak Overloaded Fault.MR · 2248833
- Patient Cannot Hear Auto Voice, All Other Operator to Patient Communications are Okay Due to Software problem.MR
- Application does not Boot up with VRE Errors due to ICNMR · 2223883
- Linux xw8000 Hard Disk Drive SCSI Bus and Cable Physical Location Information.MR
- System Stops Scanning with Error 2275652 due to Coil ID is being incorrectly reported to the scanner.MR · 2275652, 2224666
- ID186669 MR000106 PDS - HEC Alert - Facility Return Pressure too High or Defective Sensor.MR
- Unable to Boot Applications Software with Host Monitor Faults Due to Corrupt Image DatabaseMR · 200002352, 200002372
- 2254236 3T RF Amplifier PA High Voltage Supply Low (fault 15) due to MKS 35kW RF Amp.MR · 2254236
- 2268851 and 2268924 when booting Applications or when Resetting TPS due to incorrect gradient coil selected.MR · 2268851, 2268924
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