GE MR — field troubleshooting
9,114 field-service issues · page 64 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- The Main Disconnect Panel Auto Restart circuit Battery is not properly charging.MR
- Unable to Download or Reset The TPS MGD or ISE Due to RRF Power supply.MR · 2254012
- CWA Patient grabbed and Loosened Bore light fixture.MR
- Dock motor does not run when table up pedal is depressed.MR
- One or more SEVERE Failures Reported in the Latest SPT PM File.System Has A Failure That Could Significantly Degrade Image Quality.Rerun the PM Check tool from the Common Service Desktop.MR450W.DV22.0MR · 2218672
- Images Were Created More Than 14 Days Ago.Cannot Edit Patient Data Created Beyond 14 Days.Configure Edit Patient Data to Change Time Limit or Increase Number of Days to Desired Value wqr.Discovery MR7…MR
- Customer looking for a replacement table pad for their MR Signa system.MR
- Main Disconnect MDC PDU Main Power breaker trips due to breaker.MR
- Dark Image and Very Low Signal Intensity due to Incorrect Coil PolarityMR
- ASSET Calibration Scan Fails Due to Coil.MR · 2254782, 2254791
- Can't Load Restricted Service Software due to Using Wrong Version of Restricted Service SoftwareMR
- Unable to Read/Write CD/DVD Media due to Poor Seating of CD/DVD Drive Jumpers.MR
- Pacs Vendor Was Not Using Correct GE Dicom Conformance Statement.MR
- MRCustomerCall Image Quality OVERRANGE IMAGE ARTIFACT.MR · 2234211
- 2225540 Dynamic Disable Bias Fault on Front Drivers Due to the SSM.MR · 2225540, 2225542
- ACR uniformity under spec when using 8 channel head coil for phantom testing.MR
- Unable to Network to PACS Due to 8 Port Ethernet Switch Hub.MR · 11002
- Table Longitudinal Drive Problems Due to Gear Reducer 40 to 1 Gear Box.MR · 2224727
- Download Buttons or Hyperlinks Missing in eLicense due to the Wrong System ID Entered into eLicense.MR
- MRIQ Bright White Line in middle of Image and Gradient Hammer Test Failures Due to STIF Board.MR · 2253850, 2541257
- PDU in Stop Mode Due to Cable 50 Pin Scim Keyboard was unpluggedMR · 2267825
- 2254212 SRFD2 RF Amplifier Peak Power Fault due to SRFD2SecondOpinion SRFD2 1.5T Solid State RF Amplifier 2351573.MR · 2254212
- gate-drive over-current Errors Due to XGA AmplifierMR · 2267778, 2267835
- Unable to Scan with Safemode Startup of XGD Failed for each Axis due to PS2 48 Volt 1000W Power Supply inside PDU.MR · 2267801, 2267810
- Coil ID fails due to defective Quick Disconnect box with Coil ID.MR · 2262133
- Application Software does not complete the boot process with TPS Download failure Due to VRE Configuration.MR · 2223852, 2249436
- Intermittent SCAN hangs with errors 2254781 and 2218537 due to STIF card distorting RF wave shape.MR · 2254781, 2218537
- SRI Diagnostic Errors Due to PHPS Patient Handling Power Supply.MR · 2222426, 2222421
- TPs reset fails due to defective SRPS .MR · 2275709, 2267432
- Cannot scan with Error 2274021 Coil Fault Short Circuit A multicoil bias fault was detected due to coil.MR · 2274021
- Table doesnt raise intermittently with table errors 2262603 and 2262601 due to defective PHPS.MR · 2262601, 2262603
- Patients can hear the technologist but the technologist can't hear the patients due to SRI4.MR
- Scan stopped due to an Infiniband backlog during data acquisition due to Image Compute Node.MR · 2218537, 2224667
- Unable to Scan with XGA and XPS reporting a power off fault for each Axis due to PS2 48 Volt 1000W Power Supply in PDU.MR · 2267943, 2267948
- 2254212 SRFD2 RF Amplifier Peak Power Fault due to SRFD2.MR · 2254212
- EMO reset does not work due to an Emergency Stop button stuck open.MR · 2248602
- Unable to film images due to corrupt image database.MR · 11002
- Patient Cannot Hear Auto Voice, All Other Operator to Patient Communications are Okay Due to Software problem.MR
- Unable to scan with message Prescription allocation request fail due to Corrupt Image Database.MR · 2224611, 2217988
- Several images would not reconstruct Due to ICN.MR · 2248321, 15642
- Grafidy 3 Fails to Converge on Z axis Long Linear Time Constants Due to GP.MR
- MRSPT SPT echo shift failures caused by video camera power supply.MR
- Cradle motion errors during scanning and having to press advance to scan several times to advance cradle to proper position due to SRI4.MR · 2254683, 21865
- Magnet Monitor 3 was not placed into Service Mode prior to Magnet or System Service.MR
- Cannot Scan Diffusion With Ref Errors due to Customer Not Performing Auto Prescan.MR · 2218527
- Intermittent Ghosting or Smearing of Image and SPT Stability Failure Due to loose gradient cable in the rear pedestalMR
- Corduroy artifacts caused by CTL coil.MR · 2248108
- The SHeM and it's FRUs are no longer being stocked.Loud noise comes from magnet monitor and it intermittently locks up.Replace failed SHeM with Magnet Monitor 3-wqr.Magnet Monitor SHeM Granite 2.3.7MR
- Discovery and Optima PDU is in EMergency Off Reset (EMO Reset) State.MR · 2267810, 2267813
- 2269042 The equipment room temperature has exceeded the maximum upper limits due to faulty sensor.MR · 2269033
- Unable to Scan with XGA and XPS reporting a power off fault for each Axis due to PS2 48 Volt 1000W Power Supply in PDU.MR · 2267946, 2267944
- What Are The Patient Weight Limits for The MR System Tables.MR
- 2252305 TR Driver Fault Detected Open Circuit Source of Fault is Body TR Due to Driver Module.MR · 2252305
- Browser Lists Exams but Cannot Display Them.MR · 10097
- Table Will Not Move Up due to Dock Motor.MR
- CADSTREAM browser is hung, cannot close window.MR
- Table Longitudinal Drive Problems Due to Gear Reducer 40 to 1 Gear Box.MR · 2224842
- How many Gauss per Tesla.MR
- Unable to Scan With Multi Coil Bias Faults Due to 8 Channel HD CTL coil cable.MR · 2252301, 2252293
- MRAPPS. MRAPPS How to label series in IVI (Interactive Vascular Imaging).MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS Due to Scan Room Power Supply.MR · 2267425, 13951
- Signal Boxes that have been send back to repair may have an old version of PLC code loaded.MR · 5161931, 5269691
- Lytron Chiller is Leaking Coolant due to a leaky seal in pump assembly.MR
- UTNS commands to disable and enable noise supression recieversMR
- Discovery Cradle does not release from LPCA when table is lowered due to bent cradle latch.MR
- Analogic RF Amplifier 1 or 2 Power Loss Fault Due to RF Amplifier.MR · 2248817
- How does a customer get a Flex Trial Package.MR
- 2267889 The % axis XPS is reporting a High Voltage I-Bus Over-current Fault due to XGA.MR · 2267889
- TPS reset failed with Motion Controller error due to bad cable from PHPS J39 / Pen Panel interface, run M3033 to J3 of Magnet I/O.MR · 2268855, 28131
- How to Move a Purchased Option from one Scanner to another Scanner at that site.MR
- Unable to Run Edit Patient Data Due to The station name does not match the Suite ID + Host ID.MR
- TPS reset fails due to defective PHPSMR · 2249129, 2254661
- MRIQ - Splotch Artifact in ADC and EDC map of diffusion weighted imagesMR
- Other exams will print, archive and network.MR
- ID185624 MR000105 PDS - HEC Alert - Facility Supply Pressure too High or Defective Sensor.MR
- Discovery and Optima PDU is in EMergency Off Reset (EMO Reset) State.MR · 2267804, 2267801
- Cradle will not advance into bore without assistance due to Cradle Release Actuator Calibration.MR
- TPS Reset fails with 2267520 due to defective RRX module.MR · 2267520
- What is GE's spec for Magnet (Center Frequency) Drift?MR
- GOC Console has no power due to the UPS breaker in the PDU is turned off.MR
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