GE Healthcare · MRExcite
Can't Load Restricted Service Software due to Using Wrong Version of Restricted Service Software
Symptom
Can't Load Restricted Software Unable to load restricted software
Error message
Invalid software package software version invalid
Applies to
- Models
- Excite
- Product
- Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
- Software
- 11.1 For product 1.5T Excite only. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
- Component
- 2167557-58 11.1M4 restricted service Order from Coakley tech pub's 2167557-58 11.1M4 restricted service
- Area
- MR
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare MR issues
- CWA How to Change Date or Time on LX, Excite, HD, HDe, HDx, HDxT, HFO, Excite HFO, Ovation1-4, Profile1-5, Discovery MR450 MR750 and Optima 450w Systems.
- CWA No Power to the Table and Magnet Display, Table Will Not Move And No Lights On the Magnet.
- CWA How to Change Exam Number from Remote Tools.
- Known Software issue with 15M4B coding error.
- Unable to Send Images to the PACS Due to PACS is down.
- U41 of the Slave RF Ctrl Assy, part of the PSU in the SRFD2 RF Amplifier Failed.