GE MR — field troubleshooting
9,114 field-service issues · page 2 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Unable to Subtract One Image from Another Due to Different Scan ParametersMR
- Auto Prescan Failures and RF amp setup incomplete Errors Due to Defective RF amp.MR · 2224666, 2254235
- RRF Calibration Error 2247339 in RRF Data Path Diagnostics.MR · 2247339, 2848379
- CWA ID102062. Unable to Scan with Error No. 2227915 The RDBM Read Header function returned the following error 6.MR · 2227915
- PM Overdue Message Appears and is Logged Due To Software Bug in OpenMR4 M4 Software.MR · 2218673
- System Does Not Recognize the MOD nor the DVD Drive.MR
- A particular Patient continues to come up in the Modality Worklist even though this patient was completed 3 weeks earlier.MR · 147216
- Air Conditioning failure in the Computer room.MR · 2244570, 2248609
- Intermittent ROTMI Calculation Errors Due to too broad of a detection for radial prescriptions.MR · 2218674, 2218677
- 2254250 MKS error code 35, 50V Power Supply Low.MR · 2254250
- Shimming specifications for the 3 types of magnets used in Signa Profile.MR
- RTBC Not Applied to Increase Uniformity of Fat Saturation or Suppression on OpenSpeed with ExciteMR
- CWA ID102200. Will Not Scan with Gradient Errors.MR · 2241523
- CTL SPINE COIL CONNECTOR.MR · 2225518
- OrthoMRI Coil is still loose after closing locking handle.OrthoMRI Knee coil still moves after being locked down.OrthoMRI Insert Plastic Disks into the Base of the Coil.OrthoMRI Escan (Unix Digital)MR
- OrthoMRI Unknown coil error on muliple coils.OrthoMRI System is not recognizing the coil.OrthoMRI Turn Off the Automatic Coil Identification.OrthoMRI EscanNE.OrthoMRI Unknown coil error message.MR
- OrthoMRI Incorrect magnet temperature.OrthoMRI Cannot run a scout.OrthoMRI Replaced the SCTERM unit.OrthoMRI Escan (Unix Digital).OrthoMRI 23001 N.MR · 23001
- Inconsistent Image Quality on Cardiac MR-Echo Images Due To Auto Prescan Set Transmit Frequency Off Resonance.MR · 1156206090, 13169969
- HDx TPS Reset Fails Due to VRE ConfigurationMR · 2223860
- CWA ID102326. System Software suddenly locked up.MR · 2217489
- Magnet Monitor Device has created multiple alarms for one single parameter.MR
- Can the M3078JJ Medrad HD NV array coil be installed on a 11x, Excite2 scanner.No, the M3078JJ Medrad HD NV array coil is for Excite HD 12.0 and Higher Platforms.MR
- Scanning has stopped Master Gradient is not ready due to burned HFA capacitor.MR · 2244850, 2244570
- CWA ID102423 The patient exam numbers are wrong following loading saveInfo after LFC.MR
- CWA ID102445. Unable to Download or Reset The TPS MGD or ISE.MR · 2224932, 2209284
- CWA ID102543 Corrupted MOD's or any Archive Media.MR · 10102
- Cardiac MR-Echo Scans Scans Stop Intermittently With Error Code 2248008 "RFM EOS semaphore timeout error" Due To SRF/TRF BoardMR · 2254907, 2248008
- CWA ID102568. Can Not Scan.MR · 2224953
- OrthoMRI What is the part number for the Orthopedic MRI service methods DVD.OrthoMRI Service methods DVD for Orthopedic (Lunar) MRI part number is 5184872.OrthoMRI Escan XQ.MR
- OrthoMRI QA test is failing.OrthoMRI Rerun the QA test using shoulder coil 1.OrthoMRI Escan XQ.MR
- Auto Voice is not working Due to Loose Cable frm PC Host to Audio Box.MR
- System crashes when attempting to scan due to corrupt software.MR · 2246014, 1113497804
- Accidental Push of E-stop Button.MR · 2225697, 2225935
- Air Conditioning failure in the Equipment room caused over temperature faults.MR · 2225718
- Unable to Scan with SGA Power Supply UnderVoltage Fault.MR · 2244862, 2244592
- MRSPT Marginally Failing Body GRE Z Readout X Magnitude Drift in Group 58.MR
- OrthoMRI Can the customer protocols be converted from 8x to 9x software.OrthoMRI Customer protocols can be converted from an earlier software version.OrthoMRI Escan XQMR
- OrthoMRI DPA Hand/Wrist coil (coil 6) is below SNR specifications.OrthoMRI Poor image quality on wrist scans.OrthoMRI Replaced the DPA hand/wrist coil (coil 6).OrthoMRI CscanMR
- Invivo HD Wrist Array Coil Has Incorrect Coil ID.MR · 5160986
- Unable to FTP Patches to new HDx Scanner.MR
- HP 8000 computer video card.MR
- Scan Stops During Acquisition Body Open TR Faults.MR · 2252305
- RF POWER AMP. Scan Stops due to Intermitent RF Amp fault 63.MR · 2238938
- 8 channel coils are not recognized by coil id.MR
- What is the correct printer driver to use when installing a Codonics Color printer on a Report Card workstation.MR
- svi2 alarm I2 HeLevel Low.MR
- OrthoMRI Corrupt protocol.OrthoMRI RFA failure while using the hand/wrist coil.OrthoMRI Esaote standard protocols can be edited and saved as a customized protocol.OrthoMRI Escan XQ.OrthoMRI RFA Error…MR
- The system is unable to scan with any surface coil, get dynamic disable faults.MR · 2225541, 2225539
- SPT Body FSE and GRE Stability Fails with Spikes and Noise on All Axes.MR
- Fails to Boot Applications Software and TPS reset Fails Due to Corrupt Software. 3T Excite G3. 200002372 The process ifcc took too long to start up.MR · 200002372, 1205186740
- MRIQ Segmented, Venetian Blind, Banding Artifacts, on Carotid Studies Due to NV Array Coil.MR
- Patient comfort sensor trip Due to Gradient Cooling Problem.MR · 2248652, 2248650
- Low water flow alarm due to Water flow meterMR
- What are The FRU's for Report Card.MR
- No signal on Medical Advances Knee coil due to blown fuse in Quick Disconnect box.MR
- 420V ACGD Breaker Trips Due To a Bad SGA Power Supply.MR · 2244587
- OrthoMRI Unknown coil error on muliple coils.OrthoMRI Automatic Coil ID Fails.OrthoMRI Turn Off the Automatic Coil Identification.OrthoMRI Escan XQ.OrthoMRI Unknown Coil ErrorMR
- SecondOpinion Universal CERD Digital 2206099.MR · 2206099
- SecondOpinion CPD Module 2160200-5.MR · 2160200
- SecondOpinion Erbtec DD T/R Driver Board 2124498-12.MR · 2124498
- SecondOpinion Multicoil Assembly – Excite3 5115143.MR · 5115143
- SecondOpinion HFO 0.7T and MFO 0.35T SSM 2160200-45.MR · 2160200
- SecondOpinion Integrated Multicoil Assembly 2296093-2.MR · 2296093
- SecondOpinion IPGII 2160818-7.MR · 2160818
- SecondOpinion LPCC 1.5T Preamp Protect ASM 46-288510G4MR
- SecondOpinion 128MB PMOD Memory Board.MR · 2292662
- SecondOpinion ACGD SGA Power Supply 2334862-2.MR · 2334862
- SecondOpinion 1.5T RF Interface Module.MR
- SecondOpinion Erbtec 20KW RF Amplifier 46-271962P1.MR
- SecondOpinion Dual PPC Module 2222532-3.MR · 2222532
- Multicoil Receiver Test Tool Analysis Failure.MR · 2252293, 2255303
- Dicom Translation Failure When Sending Images To Pacs due to bad character in patient birth date field.MR · 11057
- UTNS/Rx Gain Diagnostic Fails.MR · 2247371
- Intermittent ROTMI Calculation Errors Due to too broad of a detection for radial prescriptions.MR · 2218674, 2218677
- CWA ID103384. Computer Will Not Boot with the message on the screen that says Do Not Interact With System.MR · 2257210, 2223619
- Center Frequency will not move when using Vibrant Due to Incorrect Volume selected.MR · 2252706
- HPI Internal Data Memory Test Diagnostics Failure.MR · 2247608
- The PDU fails to power ON on a new HFO3 system.MR
- Front bracket on split head coil DQA brokr.MR
- MRSPT Head FSE Stability Fails with Steps on Slice Z Readout X.MR
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