GE MR — field troubleshooting
9,114 field-service issues · page 15 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Paused scans and image artifacts due to Power sagging from the normal 480 VAC down to as low as 0 VAC during the pulse sequence.MR · 2244588
- Unable to Scan with SSM HV Power Supply Low Errors.MR · 2225516, 2218537
- At End of DC Offsets or Gradient Diagnostics, Message Appears on Screen, X Axis gradient error detected, recovery in progress.MR
- Cannot run "sysinfo -h" command to get host ID for eLicense.MR
- 8-Port Ethernet Switch in System Cabinet.MR · 200002368
- The ACGD 3-Phase Fan Assembly is shorted.MR · 2248673
- Auto and Manual Prescan Fails.MR · 2244599
- Environmental Sensor (temperature and humidity) not working.MR
- Unable to Complete 8kW 3.0T MNS Amplifier Calibration due to Popup Message Error with modify_cv.MR
- BNC DC Block Should Be Attached to the QA Coil Cable BNC connector.MR · 5309801, 13236374
- Unable to Scan MNS with Error 2254403 due to No Connection to J3 on front of MNS AIF Board in slot 17/18U of UPM.MR · 2254403
- What is the Meaning of the Phase Relay LED Status on the Scan Room Power Supply (SRPS).MR
- Three 3-Plane Localizers Produce Only Three 3 Images Per Plane and Scans Prescribed From Them Abort With SCT Interface Errors due to Obsolete Infiniband Firmware Version.MR · 2248371, 2248370
- Discovery MR750 RF Transmit Chain Normal or Typical DC Resistance's Information.MR
- System Software suddenly locked up.MR · 2248593, 2249267
- Erbtec RF Amplifier Faults 16 and 57 Due to Doorknob Capacitors.MR · 2225643, 2225607
- CWA ID125157. Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2252133, 2252132
- Compressor Not Functioning Due to insufficient power to the compressor.MR
- MRIQ 8 Channel Body Array Low SNR Due to 8 Channel Body Array Coil.MR
- Scan Pauses with Gradient Errors Due to STIF board.MR · 2250083, 2250079
- Unable to Scan with Multiple SGA Power Supply Overtemperature Faults due to Equipment Room Temperature Low.MR · 2244606, 2244604
- Cannot Archive or Network Reformatted Images.MR · 11074, 10435
- No Data Display in Environmental Sensor Graphs due to Missing Directory /usr/g/insite/idm/xml/MR.MR
- Cannot Scan due to Gradient Coil Temperature Sensor Errors due to Bad Connection in Cable Run 3344 Interconnecting J22 SRI4 to XRMB Pigtail.MR · 2268850, 2268851
- Low water flow alarm due to Water Flow and Temperature Assembly Failure.MR
- ACR Ghosting Due to Compressor Close to System Cabinet.MR
- What is the FAT SAT Delta Frequency.MR
- Coil ID wouldn't detect 3, 5 inch or GP flex coils.MR
- Mobile Site Listings Are Missing From Mobile Login.MR
- Several images would not reconstruct Due to ICN.MR · 2219628
- Center Frequency was off.MR · 2224725
- Are only 8 channel coils compatible with LAVA.MR
- Twin Speed Zoom Artifacts Due to Peripheral Signal Excited outside of the FOV.MR
- Error 2249267 Physiological Waveform Data Sequence Error is Expected on 14.0_M5A Software.MR · 2249267, 50021
- Unable to boot Applications Software due to a Hostmonitor Timeout after a Software load.MR · 200002369
- CWA ID125366. Can Not ScanMR · 2247814, 200002364
- How can one easily find the part number for a cable when you have the run number.MR
- Need to understand ASSET, possible artifacts and their causes.MR
- LCC ALARM SYSTEM STUCK IN FILL MODE.MR
- Defective 35KW 3T RF amp deck.MR · 2248764
- Leaking coolant around pump assembly in Gradient Heat Exchanger.MR
- MRIQ Weak Signal, Grainy Images Using BODYFLEXL Coil due to BODYFLEXL Coil.MR
- XRMB Temperature Sensor Pinout, Wire, and Normal or Typical Resistance Values Needed.MR
- CWA ID125499. Unable to Download or Reset The TPS MGD or ISE.MR · 2249341
- Not All Images Reconstruct in 3D Scans Due to PPC.MR · 2228010, 2228016
- Grainy Head Coil Images and RF Transmit Power faults due to Head TR Assembly.MR · 2225664, 2224583
- Part Numbers for Ferrite Core Kits difficult to Find.MR
- CWA ID125563. Protocol PSD Download Fails.MR · 2248355, 2252728
- CWA ID125589. ECG and Cardiac Gating have no Signal.MR
- Receiver MUX (Multiplexor) Board Was Redesigned to Reduce Gradient Power Supply Induced Dot Artifact.MR
- System Asks For A Password During LINUX Operating System LoadMR
- What are the requirements for setting up a Magnet Monitor 3.MR
- What are Probe1999 Probe2000 Spectroscopy Options.MR
- CWA ID125679 Profile Table does not move. -03- shows on Magnet Display.MR
- The Main Disconnect Panel Auto Restart circuit Battery is not properly charging.MR
- System Intermittently Locks up with CM Init Failed Errors Due to APS.MR · 2249341, 2249338
- Where is the Rating Plate located on the DANA GEHC Magnet?MR
- Paused scans and image artifacts due to Power sagging from the normal 480 VAC down to as low as 0 VAC during the pulse sequence.MR · 2234211, 2244588
- The ifconfig Command Does Not seem to Work on Discovery MR750 due to the Command Must Be Executed From the Source Directory.MR
- VRE Configuration Fails With System set to Non-English Language due to Software Bug.MR
- System Slows and Hangs due to User Submits Exam for Remote Archive and Job is Deleted from Network Queue and Image is Deleted from Database Before the PACS Responds with Storage Commitment Success Com…MR
- power spectrum fluctuated when TG was raised above 150.MR · 2225656
- The T/L Belts Will Not Stay latched to the CTL Coil.MR
- 2269010 The 1-Wire Interface failed to create the /w/config/onewire.map file on the disk due to failed IRDMR · 2269010
- Unable to Scan Next Series due to Customer Popup Message "recon has not finished.MR · 2218731
- Invivo 8 Ch Wrist Array MCQA SNR Test Failure due to Known Software Coding Issue in 14.0 M5 Software.MR · 13103152
- Cradle will not advance to scan or drive home due to dirty Home Sensor.MR · 2249106, 2224839
- High Voltage Supply drops to around 500 volts in SSM when trying to scan with surface coils.Unable to scan with all surface coils.MR · 2249147
- ermes Errors Due to Corrupt Error Message Database.MR · 808857866, 921564
- Cannot DICOM Network Images Due to A back slash in the Protocol Name.MR · 11074, 10435
- Corrupt Image DatabaseMR · 775237170
- Computer Will Not Boot with the message on the screen that says Do Not Interact With System.MR · 2223625, 2223621
- Unable to Scan PURE if ASSET Key is Not Present due to a Software Bug.MR · 2242725
- Unable to Transfer or Pull Images to Scanner Due to Group 0020 Element 000D.MR · 11029
- Unable to Scan any Multicoil due to Error 2252302 Multicoil Bias Fault Transmit Fault Always on Channel 1 due to Pin J1 Retracted or Pushed Inside Port A of LPCA.MR · 2252302
- One of the image disks had the right P/N but from a different supplier.MR · 13246, 1226905932
- CWA ID126148. When Home Button is Pressed the Table Moves Just a Little then Stops.MR
- Compact PDU in Stop Mode Due to Circuit Breaker on back of Swing out PDU Door.MR · 2248602
- Will Not Scan with No Respiratory Trigger Gating Signal Due to Bellows Tubing.MR · 2219875
- CADstream Button Missing From Browser After CADstream Installation due to FE Did Not Complete CADstream MR Console Software Installation.MR
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