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GE Healthcare · MRExciteDiscoveryOptima222362522236212240576

Computer Will Not Boot with the message on the screen that says Do Not Interact With System.

Symptom

Computer will not boot up to applications level, with the message on the screen that says Please do not interact with the system until this message disappears. Computer will not boot up to applications level, with the message on the screen that says -- > Please do not interact with the system until this message disappears. If the system does not come up in 15 minutes, please call your service representative.

Error message

2223625 Send packet opcode:17 seqnum:2 rev:2 type:1 length:256 req:SDM_BOX resp:hop_server status:0 failed. Mon Mar 15 07:26:41 2004 Error: 2223625 Host: MMCLX_2 Process: sdm File: mrmailmgr.c Line: 746 Send packet opcode:17 seqnum:2 rev:2 type:1 length:256 req:SDM_BOX resp:hop_server status:0 failed.

2223621 Internal Software Error. Can't callback on undefined NMRID:hop_server. Mon Mar 15 07:26:41 2004 Error: 2223621 Host: MMCLX_2 Process: sdm File: mrmail_connect_mgr.c Line: 232 Internal Software Error. Can''t callback on undefined NMRID:hop_server.

2240576 Sending the security key request packet failed. Mon Mar 15 07:26:41 2004 Error: 2240576 Host: MMCLX_2 Process: sdm File: chkScrKey.c Line: 168 Sending the security key request packet failed. Make sure the applications needed to run the system are up and running properly.

Applies to

Models
Excite, Discovery, Optima
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.1 For product 1.5T Excite only. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Area
MR

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