GE MR — field troubleshooting
9,114 field-service issues · page 16 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Applications Software Will Not Boot due to GOC to System Cabinet Gigabit Network CableMR · 2223859
- When Performing MNS UPM Reflected Power Calibration the AMT RF Amplifier Faults with VSWR Fault and Calibration Does Not Converge due to Tolerance Issue with the AMT RF Amplifier.MR · 2254456, 50049
- 2254270 3T RF Amplifier IPA Tube Arc (fault 67) due to MKS 35kW RF Amp.MR · 2254270, 11747
- Unable to Scan in Head Transmit Mode or in Surface Coil or Multicoil Mode with Body Path Open.MR · 2225519
- MGD Power Supply PS2 Replaced But New Power Supply Has Same Problem due to the Actual Failing MGD Power Supply Was The One With No Fault LED Lit.MR
- Applications Will Not Boot Due To PCI Card Cage.MR
- Table is shaking violently when Table is raised due to Loose Bolt on the Front of the Docking Assembly.MR
- CWA ID126237. Configure button was not pressed following selecting yes to enable the protocol lock in Guided Install.MR
- Customer's chiller is operating outside of specifications.MR
- Will Not Archive or Label and Doesn't See MOD Drive Due to OLD Device Driver Doesn't Work on New SCSI Card.MR · 10033
- HEC detects PE and GC coolant flow high due to HEC switching to low power mode.MR · 2261661, 50252
- What Are The Gradient Power And Rise Time and Slew Rate Ratings.MR
- Error Message Sometimes Seen in Log, 2274509 CFB detected that the magnet power from the PHPS is low.This can be a nuisance error.MR · 2274509
- BrainwaveRT fMRI and RTIA (iDrive) fail both prescan and scan with errors logged.MR · 2227834, 2248014
- Data Acquisition Errors Due to STIF Board.MR · 2224672
- OrthoMRI DSPM Troubleshooting OrthoMRI Intermittent dark images OrthoMRI Replace the DSPM board OrthoMRI E-Scan (Windows) NEMR
- How to Determine Advanced or Restricted Service Key Expiration Date?MR
- OrthoMRI The customer selected the wrong bed position in the software when prescribing the scan.MR
- Missing Information On The Film Due to Custom Annotation is not used.MR
- Unable to Scan with UPM Faults due to UPM NB AMP IF BOARD.MR · 2257260, 2254793
- Bore Light, Patient Fan, and Patient Alignment Light Will Not Turn On, But if Bore Light is Pressed, Then Alignment Light Comes On due to System Support Module (SSM).MR
- Collapsed Image and Gradient Link hammer Test Failures Due to the STIF or SRF TRF.MR · 2253850, 2244578
- CWA ID 126542 Dot Artifact Sometimes Seen In Exact Center of Images Acquired When Using GE_HD 8CH Shoulder Coil.MR · 1658524504, 13238441
- CWA ID126559. Applications Software Will Not Boot.MR · 200002301
- Cant Restore Images From MOD Due To MOD Drive.MR · 10102
- Cannot Archive Due to MOD drive.MR · 10102
- How to Remotely Perform DICOM Ping and Test DICOM Transfer?.Use the TestDicom Command To Troubleshoot Dicom Transfer.Signa LX.MR
- AE Title on the LX Did Not Match the Hostname of the LX.MR · 11010, 11090
- SPT Daily Quality Check DQA Results are not Displayed Due to Too Many T Test Files on System.MR · 2219999
- Cannot Archive Due to MOD drive.MR · 10208
- Corrupt Image DatabaseMR · 2224358
- MRIQ Low Signal Intensity on Every Other Image Due to Slice Spacing.MR
- Can't find the coil configuration for the M3335LJ 1.5T HD 8Channel Wrist Array Coil made by Invivo.MR · 2258119, 2258106
- Scan Stops in Middle of Scans With DRF and EOS Errors Due to RF DIF.MR · 2253614, 2248008
- Corrupt Image Database.MR
- No Body Receive Signal after HDx or HDxT Upgrade due to Cables Swapped Internal to System or RFS Cabinet MR2-A11 (Interface Panel) Between J201 and J202.MR
- CWA ID126826. Slow Transmission Times and Intermittent Network Errors.MR · 11047
- The system is unable to scan with any surface coil, get dynamic disable faults.MR · 2225539
- Collapsed Image and Gradient Link hammer Test Failures Due to the STIF or SRF TRFMR · 2248664
- Someone at the Site Removed the Functool Button From the Browser.MR
- Unable to Run UPM Cal or MNS Scan due to Error 2254452 BB RF Amplifier Overdrive Fault.MR · 2254452
- HFO ALARM SYSTEM STUCK IN FILL MODE.MR
- The Cables Between the Magnet Monitor 3, Water Sensor Assembly and Compressor are disconnected. lcci2 alarm I2 WaterTemp Low.MR
- MBL Alarm Heater Failure.Disable SW Heater Timeout.Magnet Monitor SHeM Advantech.mbl alarmHeater Failure.Software 2.3.7.MR
- MOBILE ALARM. MBL ALARM SYSTEM STUCK IN FILL MODE.MR
- The Mobile MRI Trailer has lost power.MR
- Can't find the coil configuration for the M3335LJ 1.5T HD 8Channel Wrist Array Coil made by Invivo.MR · 2258119
- What is the difference between Effective Gradient Amplitude and Maximum Gradient Amplitude?MR
- Unable to Run MCR Multi coil Receive Chain Tool Due to MCR File.MR
- Compressor shuts down within 30 minutes of resetting Due to Water cooling failure.MR
- Magnet Monitor 3 was not placed into Service Mode.MR
- Frame Data Buffer and CERD Errors Due to IPG.MR · 2218537, 2233396
- 2252301 Multicoil Bias Faults Due to Coil.MR · 2252301
- CWA ID127228. Broken Side Latch on the Neuro Vascular Coil.MR
- Can Not Boot Applications Software Due To ICN.MR · 2223859, 2249418
- The Bore Temperature Cable Run 1267 is Labeled BOTTOM CRYO COOLER due to the Cable is Mislabeled.MR · 13138614
- Clarify POMP Option Availability.MR
- What are the HFO4 (openmr4) patches and where are they located.MR
- Processor Exception Frame Errors Due to Dual PPC Module.MR · 2232902
- Root Directory Has 1.55 GB of Content in /mnt/flash Directory.MR
- How Can I Calculate an Approximation of How Much TPS or BAM Memory is Needed for a Given Scan Prescription.MR
- Lost images on Vibrant series due to a failed Image Compute Node.MR · 2219628
- The 1.5T HD Lower Leg Array Coil M3087JH is Compatible with Eight Channel HD and HDx Systems with Both A and B Ports.MR
- CWA ID127399. System Software suddenly locked upMR · 2223625, 30011
- Clarify Media Not Formatted Error Saving Protocols on 9.1 SoftwareMR
- The compressor is not charged properly.MR
- Elevated vessel pressure due to degraded cold head performance.MR
- Scans Stop Intermittently with Spurious Dynamic Disable and T/R Driver Board Error due to System Support Module SSM.MR · 2249157
- Upgraded 1.5T HDx System Does Not Recognize Legacy Head Coil due to LPCA Configuration Type Setting Incorrect in Guided Install.MR
- 11.1 E3DTOF Cervical Images Are Fuzzy And Not as Crisp Due to CV5 ON Which Defaults to Zero-Filled Instead of Homodyne.MR
- CWA ID127540 Corrupted MOD's or any Archive Media.MR
- Lytron Chiller is Leaking Coolant due to a leaky seal in pump assembly.MR
- Clarify 3T Shim Supply Communication ProblemMR · 60649
- Scan Pauses with Gradient Current Distortion and Gradient Data Overrange Errors, and Images Show a Partially Collapsed Gradient Field (White Line in Images) due to STIF Board.MR · 2250082, 2244570
- Care Stream Camera Services Supports Kodak Contracts Due To Company Buyout.MR
- SPT Head and Body SNR Fails with High Noise, Low SNR due to TCU and Head Coil.MR
- Enable/Disable GSPS Greyscale Softcopy Presentation State Not Available on HFO5 Software Common Service Desktop due to Problem Seen With GSPS Not Present on HFO5 Software.MR · 13212957
- Power Surge or Drop.MR · 2237273, 2237297
- Unable to Download or Reset The TPS MGD or ISE.MR · 2223817, 2223847
- VRE Configuration Failed after Installing 14.0 M5A Software FMI 60753 due to Defective VRE/ICN.MR
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