GE MR — field troubleshooting
9,114 field-service issues · page 54 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Power monitor fault due to SSMMR · 2225739, 2225514
- Can't Run White Pixel Test in PM Assist due to mrraw Directory or Partition Too Full.MR
- TPS Reset fails with error 2252132 PDO Communication Failure was detected on the CANopen Protocol due to SCP2 board.MR · 2252132
- The ACGD 3-Phase Fan Assembly is shorted.MR
- Auto Prescan Fails Due To Center Frequency Off By 2000 hz.MR · 2224580
- Auto Prescan failed, RF Amplifier is not ready due to SRFD RF Amplifier.MR · 2248833, 2248850
- The patient exam numbers are wrong following loading saveInfo after LFC.MR
- LX to HDxT upgrade LX protocols will become corrupted because the operating systems are different.Can I Transfer My Protocols When Upgrading To Excite Platform.Protocols Are Not Transferable From Non…MR
- How to Move a Purchased Option from one Scanner to another Scanner at that site.In eLicense, Delete the Key from the Unwanted System ID in this GON, then Add and Generate it under the Correct System I…MR
- How to Insert Images into the Genesis Database using iimg.MR
- Unable to Ping Dicom Host due to Wrong Port Number in the PACs Configuration in the Remote Hosts List on the Scanner.Cannot Connect to Dicom Destination.Corrrect DICOM Port Number Configuration-wqr.Si…MR
- 174521 Date on the Host is Set Wrong.MR
- CWA Auto Prescan FailureMR · 2224666, 2267218
- When the wrong eLicense Model Type is selected, not all keys the customer ordered may be available.MR
- Unable to scan with error 2254051 Rf power monitor 1 fault and 2248664 MDS link failure, SSM due to defective SSM. signa HDxT 15.0.MR · 2248664, 2254051
- unable to scan with HEC errors due do RF Coil Chilled Air Hoses Swapped. unable to scan with HEC errors.MR · 2268901
- Error 22219628 The BAM Check Packet failed to reach the TPS during scanning, then errors 2223852 2223880 when rebooting due to defective ICN.MR · 2223852, 2223880
- CWA Error Message "MR Signal is too high, overrange" but otherwise no system problems.MR · 2270058, 2270004
- 2274035 Coil Fault Open Circuit A multicoil bias fault was detected while scanning due to 32 Channel Head Coil.MR · 2274035
- Unable to Send Images to the PACS due incorrect network configuration.Unable to Send Images to the PACS.Correct PACS network configuration on Scanner wqr.Signa LX.11010 Association was rejected from R…MR · 11010
- Protocol PSD Download Fails.Shut down and Reboot Computer wqr.Excite.obloptimize failed in cvinit().11.1MR
- System and Gradient configuration was not updated during Upgrade.Grafidy3 B0 will Not Converge on all planes, all Other Items are Coming into Specification.Correct System and Gradient configuration an…MR
- The CAN Link is Reporting Hard or Intermittent CAN Link Failures due to CAM Chassis.MR · 2252247, 2252232
- Intermittent artifacts - grainy images with 2224854 SRI communication errors caused by old style Multicoil asm.MR · 2224854
- Will not scan with 2248759 RF Amplifier Response Timeout Due to SRFD2 RF AmplifierMR · 2248759, 2248683
- Lower Legacy port Coil ID fails due to bent pin 7 on J20 connector of SRI.MR · 2258106
- Unable to Scan with SGA Power Supply UnderVoltage Fault due to SGA-PS-LITE.Unable to Scan with SGA Power Supply UnderVoltage Fault.Replace SGA-PS-LITE-wqr.Open Speed with EXCITE HFO5MR · 2244593, 2244607
- 2222428 SRI LOCAL TEST FAILURE due to SRI.SRI Diagnostic ErrorMR · 2222428
- Unable to Scan with Driver Module Errors due to shorted 3T DVMR Body RF Coil.MR · 2252311, 50422
- PC Hangs due to defective PC.MR
- Vertical Banding Artifact in Diffusion Weighted EPI Images due to Corrupt BACC Calibration.MRIQ Vertical Banding Artifact in Diffusion Weighted EPI Images.MR
- 2261722 power electronics coolant too high, always over 7 bar even with no flow due to sensor.MR · 2261722
- CWA Customer gets no response in iLinq when selecting Contact GE.MR
- Unable to archive Due to svst File.MR · 10192
- Multicoil Bias Faults Due to Coil.MR · 2252301, 2252293
- AP ERROR and reconstruction failure due to slave AP board.MR · 2253519, 36984
- Intermittent DD fault due to defective cable.MR · 2252310
- Head BO image X is failing during EPT with high values Due to Shorted RF Shield.MR
- Cannot Edit Patient Data.MR · 16027, 1093010919
- TPS Reset Failure with Processor Exception Frame Error Due to Dual PPC Module.MR · 2232902, 2223847
- Unable to Dicom Print due to incorrect printer configuration.MR
- Can Not Boot Applications Software Due To ICN.MR · 2223852, 2223859
- Will not Scan with Gradient Current Distortion Faults Due to Open Gradient Coil in BRM.MR · 2244570, 2244851
- Can Not Boot Applications Software Due To ICN.MR · 2249436, 2249418
- Cannot Pull Work list from Broker Due to Corrupt WLSystem.cfg File.MR · 2219945, 2243501
- 2254204 SRFD2 RF Amplifier Power Supply Fault due to SRFD2 RF amplifier.MR · 2254204
- Defective Patient Handling Power Supply Module (PHPS).MR · 2252133
- Images Retrieved or Pulled from PACS to Scanner Look Like Screen Saves instead of Normal Images due to Third Party PACS.There is no Text Overlay.Not a GE Problem-wqr.Signa LX 9.1MR
- Power monitor fault due to SSM.Unable to scan with Power Monitor Faults.SecondOpinion System Support Module 2160200-43 wqr.Excite.2248814 Power Monitor 1 Fault.11.1MR · 2248814, 2248816
- Table Longitudinal Drive Problems Due to Gear Reducer 40 to 1 Gear Box.MR · 2224842, 2224864
- How to Configure Scanner to NOT send Study Instance UID from MWL Modality Worklist with Images to PACS.The Scanner Cannot be Configured to NOT send Study Instance UID from MWL Modality Worklist with I…MR
- Unable To Dicom PrintMR · 14149
- 2225540 Dynamic Disable Bias Fault on Front Drivers Due to the SSM.MR · 2225542, 2225526
- TPS Reset Fails with error 2261239 due to ASC Power SupplyMR · 2261239
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2247144, 2265076
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2223880, 2223859
- Open Body Coil will not stay closed (latched).MR
- CWA DAQA (Daily Automated Quality Assurance) fails to run with error message "NO MrMail available".MR · 2252701, 16039
- TPS download problem Due to the network switch in the System Cabinet.Fails TPS Reset when booting up to Applications or when Resetting TPS.Replace Eight Port Ethernet Switch or the Network Switch in S…MR · 2223625
- Improper Vascular Mapping due to insufficient 3D Slab Overlap.MR
- Overcurrent Fault due to Gradient Power Supply.Will Not Scan with Gradient Errors.SecondOpinion ACGD SGA Power Supply 2334862-2 wqr.Excite.2244590 SGA-PS OverCurrent Fault.11.1MR · 2244590
- Unable to Scan with Message The IRF3 is not ready due to Fiber Optic Transceiver in %-axis Port of XGA Control Bd in Cronus chassis.Replace 5183329-2 Fiber Optic Transceiver SFP 4Gb Multimode-wqr.Opti…MR · 2267517, 2267446
- Coil Not Recognized Due To Bent Pins In Quick Disconnect Box.Cannot scan with coil validation error.Replace Coil cable wqr.Excite HD 12.0.2258107 Coil Check Host coil validation error Body Transmit En…MR · 2258107
- Cannot Boot Applications with Host Monitor Timeout Error Due to Corrupted config file(s).Cannot Boot Applications with Host Monitor Timeout Error.Do a restoreINFO and Then Reboot wqr.Signa HDxT 15.0MR · 200002381, 10628
- How can you view Printer configurations remotely.MR
- FE could not access Proprietary Tools due to missing "Iprotect" option key.MR
- Excite HD 12.0.MR · 2223849
- System fails SPT, Constant Phase Offset Saw Tooth wave shapes on the FSE stability plotsMR
- PDU was in Stop Mode.MR · 2227556, 2248602
- What are the Jumper Settings for the CD/DVD Drive.MR
- Scanning intermittently interrupted, one or more RF Hub errors seen in error logMR · 2275709, 2275702
- RF FET device is shorted Due to Analogic RF amplifierMR · 2224666, 2225590
- Unable to Download or Reset The TPS Due to UCERD Digital Board.MR · 2237297
- Cycle Power To The System Cabinet And Reset TPS wqrMR · 2218636, 2218616
- 2261704 Occurs Many Times in the Error Log due to the Pressure Differential too low.MR · 2261704
- Cannot scan with ErrorMR · 2267863
- Auto prescan fails with errors 2224666 Auto Prescan failed, RF Hub detected coil port connector fault and 2276804 Coil port connector was disconnected due to P2 port was not connected properly to LPCA…MR · 2276804, 2224666
- Cannot scan with Error 2267863 The % axis XGA is reporting a I_Coil Wire Fault.MR · 2267863
- Browser does not list Exams.MR · 775237170
- Table moving off Scan Plane during scanning Due to Gear Reducer.MR · 2261552
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