Unable to Scan with SGA Power Supply UnderVoltage Fault due to SGA-PS-LITE.Unable to Scan with SGA Power Supply UnderVol…
Unable to Scan with SGA Power Supply UnderVoltage Fault due to SGA-PS-LITE.Unable to Scan with SGA Power Supply UnderVoltage Fault.Replace SGA-PS-LITE-wqr.Open Speed with EXCITE HFO5
Symptom
Unable to Scan with SGA Power Supply UnderVoltage Fault See Long Description All HFA-S Lite gradient amplifiers are showing UV or undervoltage on power up, and there are undervoltage errors in the log (see below for error messages) and the system won't scan. Also HFA-S Lite Power Supply (PS-Lite2) is showing UV for all three axes. Cycling complete system power doesn't help. Fri Jan 25 15:04:37 2008 2252245 IMIMDLMR2 NSP SCP:CanLinkHWO 812 Exception Class: Unknown Severity: Unknown Function: Peripherals: Communications PSD: Unknown Coil: Unknown Scan: -1/-1 Network Management Recovery detected on the CAN network. The node reset and recovered. Recovered Node is Master Gradient. Fri Jan 25 15:04:43 2008 2244857 IMIMDLMR2 NSP SCP:Grad 746 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 The GP is reporting SGA Power Supply Power Off Fault.-> Fri Jan 25 15:04:51 2008 2244862 IMIMDLMR2 NSP SCP:Grad 3125 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 The GP is reporting a SGA Power Supply Under Voltage Fault.-> Fri Jan 25 15:04:52 2008 2244607 IMIMDLMR2 NSP SCP:Grad 3142 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 The GP reported multiple SGA Power Supply UnderVoltage Faults.->
Error message
2244593 The GP is reporting a SGA Power Supply Under Voltage Fault. Error: 2244593Host: GEMR1GLDS Process: NSPFile: HPC PORT ID:GAP/GIP/GP Line: 1869The GP is reporting a SGA Power Supply Under Voltage Fault.- 2244607 The GP reported mutiple SGA Power Supply UnderVoltage Faults. same as 2244605 11X, G3, and OpenMR4. 2244607 The GP reported mutiple SGA Power Supply UnderVoltage Faults. 2244607 on 12X, 14X(HDx, HDe), E2, OpenMR5 sw is the same as 2244605 11X, G3, and OpenMR4. 2244607 The GP reported mutiple SGA Power Supply UnderVoltage Faults. 2244586 The SGA Power Supply failed to go to Ready when commanded, or came out of Ready. Error: 2244586 Host: ELMRI Process: NSP File: SCP:GP Line: 1941 The SGA Power Supply failed to go to Ready when commanded, or came out of Ready.-
Applies to
- Product
- Open Speed with EXCITE For HFO4 and HFO5 only
- Software
- OPENMR5-HFO5 Open Speed with Excite Product
- Component
- 2363413 P9438AC SGA-PS-LITE WITH FRU BOX 2363413 P9438AC SGA-PS-LITE WITH FRU BOX
- Area
- MR
Full cause & step-by-step resolution
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