GE Healthcare · MRDiscovery2275709227570222757083126066022756522275701
Scanning intermittently interrupted, one or more RF Hub errors seen in error log
Symptom
Scanning intermittently interrupted with RF Hub errors See Long Description Scanning intermittently interrupted, one or more RF Hub errors seen in error log:
Error message
2275709 Communication Failure. The RF Hub failed to recover CAN communication on wakeup. The SCP lost contact with RRX-1 through the fiber link. See Long Description 2275709 NSP SCP:RfHubCanHWO 5951 Exception Class: Unknown Severity: Unknown Function: RF: RF Receive PSD: Probe-P Coil: HNS Head Scan: 2/15 Communication Failure. The RF Hub failed to recover CAN communication on wakeup. The SCP lost contact with RRX-1 through the fiber link. Check RF Hub power, clock status, and CAN cable connections.-> Extended Error: Check RF Hub power from the SRPS and PDB, check the RRX to RF Hub cables, and check the CAN communication cabling. Run the RF Hub Main Board Level Diagnostic, RF Hub Shutdown Diagnostic, and CAN Link Diagnostic 2275702 The RF Hub failed to shutdown. The clock did not turn off See Long Description 2275702 ERROR: EM_RF_HUB_SHUTDOWN_TIMEOUT_CLOCK The RF Hub failed to shutdown. The clock did not turn off. Extended Error: RF Hub shutdown failed because its clock did not turn off. Check the error log for more details. Run the RF Hub Shutdown Diagnostic. Possible cause(s): RF Hub Control Board, RF Hub Backplane, RRx Module, CAN Fiber Board 2275708 The RF Hub failed to recove
Applies to
- Models
- Discovery
- Product
- Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
- Software
- 20.1_IB1 and IB2 This release of software is applicable to Discovery MR450 and Discovery MR750 systems. See Long Description 20.1_IB1 is the unified Discovery MR450 and Discovery MR750 software release. Known internally to engineering as "DVIB". This release of software is applicable to Discovery MR450 and Discovery MR750 systems. 20.1_IB2 is the upgrade (bug fixes) for IB1.
- Area
- MR
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare MR issues
- CWA ID100513. Will Not Scan with Gradient Errors.
- Corrupt Image Database.
- CWA ID103384. Computer Will Not Boot with the message on the screen that says Do Not Interact With System.
- CWA ID103582. Unable To Scan With Driver Module Errors.
- CWA ID104077. Computer Will Not Boot with the message on the screen that says Do Not Interact With System.
- CWA ID104279. System Software suddenly locked up.