GE MR — field troubleshooting
9,114 field-service issues · page 53 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- 2244653 The GSC indicated a CPU reset during normal operation Due to the Gradient Switch Module.MR · 2244653
- How can files be transferred to the system using a USB flash driveMR
- Receiver Cal and Low or no Signal Strength Seen From Exciter errors due to 5 V Power Supply in RRF.MR · 2248217, 2847174
- CWA Design of System. 2261661 reported by Customer.MR · 2261661, 50252
- Low Voltage on the High Voltage SSM Supply.MR · 2225516
- Defective HFA - High Fidelity Amplifier.MR · 2244851, 2244577
- RF Amplifier Peak RF Device Current Overload Fault Intermittently Aborts Scans Only on Medium to Large Lumbar Patients Using High TG due to Body Hybrid Splitter.MR · 2254055, 2254367
- RF FET device is shorted Due to Analogic RF amplifier.MR · 2248834
- customer wanting to build their own fatsat pads vs puchasing through GEMR
- Intermittent failure during transfer of images to PAC.MR · 11003, 11002
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to NB Exciter Module.MR · 2270028, 2270029
- MRCustomerCall Image Quality Ghosting Artifacts Due to Patient Motion.MR
- Grainy or Low SNR Due to Improper Coil Selection Used For Given Image FOV.MR · 2224725
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to defective AP board.MR · 2249412
- Unable to Scan With Multi Coil Bias Faults.MR · 2224666, 2252301
- The compressor manual is not available for the Balzer shield cooler.MR
- OrthoMRI System fails when scanning anatomy.MR
- CWA PDU was in Stop Mode.MR · 2267798, 2267804
- CWA Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2269055
- MR000106 PDS - HEC Alert - Facility Return Pressure too High or Defective Sensor.MR
- CWA Unable to scan.MR · 2248131, 2218527
- MRIQ Overrange and Smearing only on ACR T2 Head Axial Dual Echo images.MR
- Patient Intercom Noise Due to SCIMMR
- Site is Unable to Scan Using Respiratory Gating as Waveform Does Not Update.MR · 2248444, 41461
- Grainy Knee and Foot Images due to Quad Extremity Coil.MR · 2224589, 4062796
- Design of System.MR
- Patient Comfort Blower Will Not Start Due to Blower Assembly.MR
- EPI White Pixel fails due to metallic debris in X-Z BusbarMR
- 2268911 Cradle clutch slip detected due to improper dock centering.Advance to scan is Required Multiple times to get Table to Scan Position.Perform Dock Centering in Light Weight Patient Transport Adj…MR · 2268911, 100000
- CWA. Anatomy Outside the Field of View Wrapping Into Image, Even Though No Phase Wrap NPW Option Was Selected On, Due to No Phase Wrap By Design Only Corrects Up to Twice the FOV.MR
- SGA Power Supply Under Internal Wiring Fault or Control Undervoltage Due to SGA Power SupplyMR · 2244874, 2244603
- Advance to scan is Required Multiple times to get Table to Scan Position Due to 40-1 reducer gear box.MR
- Online help menu is not available on scanner Due to Operator Documentation Not InstalledMR
- RF door is Not Staying Closed the seal is not working.MR
- Protocol PSD Download Fails restoreinfoMR · 2217483
- Fails TPS Reset due to Poorly Seated Fiber Optic Cable Connections to SRI.MR · 2249113
- How do I get first or second level support to GE PACs from the ROCK center.MR
- RF FET device is shorted Due to Analogic RF amplifier.MR · 2248821
- Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2248579, 28727
- CWA Computer will not boot up to applications level, with the message on the screen that says Please do not interact with the system.MR · 2257200
- CWA Can Not Save Site Protocol After Editing.MR · 2219662
- MR010032 PDS - UTNS Alert - Receiver Loopback Failures Detected due to missing 8W8 cable harness between MUX RRF BD 4/5 and UTNS RRF BD3.MR
- 173726 The Sumitomo compressor water flow and water temperature as individual vales are within specifications, But the combination of the 2 parameters is out of specifications.MR
- The Sumitomo compressor water flow or water temperature values are not within specifications.MAC00018 PDS Alarm Compressor water supply fault caused by water flow or temp being out of spec.Rebuild flo…MR
- Compressor Will Not Start Up.MR
- O2 Alarm Sensor is Defective.O2 Monitor is Alarming and Cannot be Silenced by Relay Reset or Gain Adjust.Replace O2 sensor in magnet room wqr.Signa HDxT 15.0.5339912MR
- Will Not Scan with Power Monitor and Sar Faults.MR · 2257260
- System Software suddenly locked up.MR · 2217489
- Unable to shim magnet to specification due to failed G10 Sleeve.Unable to shim magnet to specification.Replace the G10 Sleeve inside magnet service turret.Magnet CX.MR
- Defective Master Exciter2 board.MR · 2254012
- VRE Errors Due to ICN.MR · 2249418, 2249436
- Pin could not be straightened anymore.MR
- HFO Cradle Will Not Move Due To Loss Of Home Flag Position.MR
- Cycle Power To The System Cabinet And Reset TPS wqr.MR · 2252716, 2252738
- How Do You Use Classic Fat Sat On An Excite System.MR
- Table Does Not Move In Out Up or Down Due to CRADLE DRIVE BELT WAS DISENGAGED AND CRADLE WAS DISCONNECTED.MR · 2224666
- Images networked to the PACS have a comma added after the patient name Due to Modality Work list configuration.MR
- Excite3 unable to run spt head quick check or view quick check results by a customer.MR
- Environmental Sensors Not Working Due to OneWire Hardware.MR · 2269251, 2269015
- Lytron chiller Is Making a Loud Noise due to Pump Failure.MR
- CWA ACGD Control breaker (208V) was tripped in the PDU causing MDS errors.MR · 2225703
- 2225704 MDS Link Failure Due to SSM Module.MR · 2225693, 2225538
- HP Linux Workstation Fails To Boot To The Login Screen.MR
- CWA Computer will not boot up to applications level, with the message on the screen that says Please do not interact with the system until this message disappears.MR · 200002372
- 3.1 WorkStation is not comming upMR
- Disk Partition Full.MR · 2218678
- Table Longitudinal Drive Problems Due to Gear Reducer 40 to 1 Gear Box.MR · 2224842
- Clutch Slip During Cradle Motion Errors Logged due to Drive Motor Clutch Not Properly Mounted.MR · 2268909, 50113
- CWA Accidental Push of E-stop Button.MR · 2267825
- Discovery MR750 PDU is in EMergency Off Reset (EMO Reset) State.Unable to Scan with Message The IRF3 is not ready.Press the EMO Reset Button on The PDU And Reset TPS-wqr.Discovery MR750 20.1_IB1 and I…MR · 2267801, 2267798
- Gradient undervoltage Faults Due to HFA Control Board.MR · 2244850
- MRCustomerCall Fine line Artifact Due to Fractional Echo w/ Zip512.MR
- Will not scan with gradient error 2287798 due to defective XGA.MR · 2267798
- Auto and Manual Prescan Fails Due to the Scan Room Door Switch.MR · 2248631
- Alignment lights will never shut off due to defective PHPS.MR
- CWA Getting Gradient Related MDS Link Errors.MR · 2225693, 2225702
- Gradient Artifact with No Errors or Gradient Pulsing Due to System Control Assembly.MR
- Why is the Breaker Rating on the UPS 150 KVA Maintenance Panel 150 A when the MDP has a 200 A Breaker. 200 A breaker on the MDP is used to accommodate global installation voltages.MR
- Unable to transfer images to the destination due to disk at the destination was too full.MR · 11009, 11046
- CWA System pauses with Current Distortion Fault.MR · 2244589, 2244578
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