GE MR — field troubleshooting
9,114 field-service issues · page 68 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- VRE Reset Failure Due to ICNMR · 2223883, 2223859
- Error 2252312 DD Driver Fault Detected - High Voltage Fault on BD1 due to HV cableMR · 2252312
- The cradle release screw is broken.MR · 2224842
- Intermittent ROTMI Calculation Errors Due to too broad of a detection for radial prescriptions.MR · 2218717, 2218725
- Cannot Advance Table to Scan Position Due to Clutch was loose causing it to slip when moving the table small incrementsMR · 2224842
- Unable to Identify Part Number for Gradient Coolant Flow Sensor.MR
- No Respiratory Trigger due to Tubing to Bellows Assembly has a vacuum and itwas not centered in PAC windowMR
- Patients Remain on the Worklist After End Exam Status Sent Due to Broker.MR
- Table is Undocking as the Table is Raised Up Due to Dock Hook Tension.Table is Undocking as the Table is Raised Up.Adjust the Dock Hook Tension - WQRa.Optima MR450W DV22.0MR
- How to Move a Purchased Option from one Scanner to another Scanner at that site.MR
- MRIQ Bright Line Artifact Outside of Anatomy due to blood in the coil.Check Pads, Coil Mounts, Coil And Cradle For Fluids Such As Contrast Agents And Cleaners and clean or Replace,wqr.Signa LX 9.1MR
- Cannot scan with Error 2274021 Coil Fault - Short Circuit A multicoil bias fault was detected due to coil.Replace Coil wqr.Optima MR450W DV22.0 5366664-3 1.5T 32Ch Cardiac Coil - Posterior.MR · 2274021
- SMR product password list.MR
- SpecialtyMR service mode passwordMR
- SpecialtyMR service mode passwordMR
- Flash download of SRI after DV22.0 M4 load takes an extended time causing the AGP to report an error.MR
- 2267502 DTX calibration was aborted because the measured full strength signal was too low due to RFSB board in RF HUB.MR · 2267502
- Can Not Boot Applications Software Due To ICN.MR · 2249436, 2249418
- How to turn Research Mode ON, OFF on Discovery.MR
- Receiver MUX Multiplexer Board Was Redesigned to Reduce Gradient Power Supply Induced Dot Artifact.MR · 1658524504, 13238441
- 2252306 TR Driver Fault Short Circuit Head TR due to Knee Coil.MR · 2252306
- Magnet Display shows 00 00 two zeroes on each side of display Due to SRI.Replace SRI wqr.MR · 2222428
- Asset Scan Wont Run Due To Different Scan Range Than Asset Cal Scan.MR · 2227990, 2218624
- Scan stops with SRI communications errors due to failed STIF board.MR · 2218537, 2249107
- 2268889 Scan room air flow sensor failure due to air flow sensor.MR · 2268889, 50000
- In what directory are the patient worklists located?MR
- 2254781 Invalid power fault due to failed rf detector 2 board in UPM.MR · 2254781
- Unable to Scan with RF Air Temperature Faults Due To Customer Coolant Chiller.MR · 2268900
- 12 channel Torso Array -Double Posterior Coil Cable is Damaged.MR
- Table Longitudinal Drive Problems Due to Gear Reducer 40 to 1 Gear Box.MR
- GE Protocols button is greyed out due to it is not available from Protocol Manager desktop.MR
- Unable To Transfer (Pull) Images To Scanner due to PACS Compresses Images Into Incompatible FormatMR · 11003, 11022
- Unable to Remove Exams from Browser Due to Recycle Bin is Full with 27 MB of Exam Data.MR
- Design of System.MR
- Can not log into Guided Install due to the Caps Lock being on.MR
- Defective UPM Channel 1 RF Detector board.MR · 2224666
- Banana plug on the Head T/R switch has bent/broken fingers causing coil to disconnect.MR · 2224666, 2224709
- Coil validation error due to coil cable.MR · 2262134
- Will not Scan with 2254207 SRFD2 RF Amplifier Device Fault 44 RF FET device is shorted Due to the SRFD2 Amplifier.MR · 2254207
- IRF3 is Not Ready Due to PDU 48V power supply.MR · 2267446, 2267431
- The Guided Install Configuration Language Was Improperly Set.MR · 13214745
- LCD monitor flickersMR
- Unable to Network to Any Destination due to NIC card in HP PC.MR
- Need To Determine Network Interface Speed on a Linux Computer.MR
- Octane Computer Does Not turn on Due to the System Module in the Octane IP-30 System Board.MR
- MRIQ Signal void due to metal between head coil and base.MR
- MRSPT Body SNR Fails with High Noise Due to Medrad Injector.MR
- Table Will Not Move Up Due to a Defective Dock Motor.MR · 2268856, 2268920
- Damaged or Cracked coil.MR
- Total Number of Images in Exam Exceeded Limit set in Edit Patient Data Configuration.MR
- 2267863 The % axis XGA is reporting a I_Coil Wire Fault due to XGA amplifier.MR · 2223817, 2267778
- Defective Master Exciter2 boardMR · 2248259, 2248217
- KAMR Migration Test Troubleshooting.MR · 2226578, 2222267
- CWA Auto Prescan Failure Due to metal present in anatomy, bandages, braces, dental work, etc.MR · 2224580
- Multicoil Bias Faults Due to Coil.MR · 2252303
- The Download of a Prescribed Series Failed Due to Remote RF Master Exciter.MR · 2248259, 2218630
- TPS Reset Fails with VRE Errors Due to Sun VREMR · 2223880
- Defective Patient Handling Power Supply Module PHPS.MR · 2249129, 2223817
- Graphic Prescription Window Will Not Come Up Due To Corrupt Image DatabaseMR · 775237170
- Cradle loses Home Position when driven fully out of scanner due to home plunger gets stuck in ribs of the home sensor.MR · 2268899
- Images came up Blank only getting White Screen Due to Database CorruptionMR · 2224347, 1110252196
- Magnet Serial Number Wrong in Guided Install.The LVShim is Out of Spec After Passing During Passive Shim Calibration.Correct Magnet Serial Number in Guided Install Hardware Configure Tab.MR
- Fiber Optic Loopback Adapter is Not Listed in FRU Manual.MR
- Scan Pauses with Gradient Errors and Continues after start Scan Pressed then Images Show Bright Line Artifact.MR · 2267827, 2267885
- Defective Patient Handling Power Supply Module PHPS.MR · 2249129
- Unable to send some series to PACS due to PACS configuration.MR · 600220200
- Damaged or Cracked coilMR
- Scan stop caused by IRF I/O BDMR · 2218537, 2248008
- Safemode Startup caused by a defective Z axis fan tray.MR · 2267834, 52532
- Non-HFO Magnet Monitor 3 Connectivity Issue Has Been Identified.MR
- Current Distortion Faults Due to Twin Gradient Switch Box.MR · 2244851, 2244577
- How to identify options not installed on a system but in eLicense, using eLicense Check Tool, and how to remotely install those options.MR
- 2252301 Multi Coil Bias Fault only when using forward production HNS coil in 16 channel B connector due to pushed pin on connection to B connector inside of LPCA.MR · 2252301
- 2267910 Power cabinet reporting 48V overvoltage due to PS1 48 V supply in PDU.MR · 2267910
- Unable to Boot or Power up 3T MKS 35 KW RF Amp with Amplifier's LCD Display All Black Squares due to 3T 35 KW RF Amp.MR · 2254342, 2227556
- Not all image annotations and parameters are present when viewing DICOM images using the Centricity Viewer.MR
- ACR Will Return Archive Media If a DICOM Viewer is Not Embedded to View Clinical Images.MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to RRX module.MR · 2267584, 2275712
- Table Advances a Short Distance Then Stops due to Home Switch in LPCA is Contaminated with Spilled Contrast Agent.MR · 2268834, 2268899
- Table Carriage is moving slow Due to Clutch is too tightMR · 2218537
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