GE MR — field troubleshooting
9,114 field-service issues · page 69 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Coil id not recognized intermittently due to Coil Cable.MR · 2258107
- Error while loading BAM 2228422 during TPS reset caused by ICN.MR · 2223878, 001631
- The HFA Control Board was tripping the over temperature fault when a FIESTA-C scan was running. "Y-Axis Overtemperature Fault" Scanning FIESTA-C Protocol, Scan Aborts.MR · 2244579
- Profile System Would Not Completely Boot.MR
- PDU Breaker Trips Due to PDU bottom leak sensor.MR · 2266401
- RF coil airflow fault detected due to air seals not properly alignedMR · 2268901, 2268905
- Coil ID Fails with 2261184 Due to 5147134-3 3T HD 8Ch HiRes Brain Cable Replace 3T HD 8Ch HiRes Brain Cable wqr. 3.0T Signa HDxT 15.0. 2261184 Coil validation errorMR · 2261184
- ID190222 MR000110 PDS - HEC Alert - Facility Chiller Flow Issues Detected.MR
- MR000101 PDS - HEC Alert - Defective Facility Supply Pressure Sensor Detected.MR
- Unable to Download or Rest TPS with 2277672 Due to ICN.MR · 2277672, 1537357
- ICN VRE configuration fails time out at waiting 360 seconds for NFS mount request due to defective ICN.MR · 2256854
- No video, blank or black display on Host LCD Screen.MR
- Where is the Customer Letter Repository.MR
- Intermittent scan stops with 2267827 faults due to XPS.MR · 2267827
- All Images Sent to PACS Against Customer Wishes Due to Archive Device Selection.MR
- Table Will Not Undock Due to Cables to electronic dock not retracting properly due to obstruction.MR
- Scan fails with body TR fault Due to Body Hybrid SplitterMR · 2252293, 2252306
- Problem Found in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR · 2254205
- HEC Coolant Reservoir Tank is Low Due to Stuck Reservoir Coolant Level Sensor.MR · 2261725
- Error 2261680 The connection to the PLC failed due to signal box.MR · 2261680
- Unable to Write Images to DVD Media on HP9300 SCSI Tower DVD-RW due to 15.0 M4A SP1 and 15.0 M4B with Lite-on and ATAPI DVD-RW drive installed as a FRU in SCSI Tower.MR
- 2252305 TR Driver Fault Detected Open Circuit Source of Fault is Body TR due to cable run E1003 between PEN Cabinet J5 (Driver Module) and PGR Cabinet J12 (SRFD2).MR · 2252305
- Table Longitudinal Drive Problems Due to Gear Reducer 40 to 1 Gear Box.MR
- 2252304 Multi Coil Bias Fault Due to Driver Module for Excite.MR · 2252304, 50334
- Unable to scan with HEC errors due to signal box 5269691.MR · 2261725, 2261709
- Star Artifact Peripheral signals are generated outside the desired field of view.MR
- Coil validation error due to bent pins in the coil connector.MR · 2273000, 2273010
- Blank Monitor Due to No video output from HP Linux PC.MR
- Flash download of SRI after DV22.0 M4 load takes an extended time causing the AGP to report an error.Initial boot after loading FMI 60805 appears to fail.Flash download of SRI after DV22.0 M4 load tak…MR
- TPS reset fails due to Driver Module.MR · 2254403, 2261176
- SPT head fails to start.invalid prototcol pop up message.MR
- Broken rear cradle wheel unable to isolate part number from fru manual.MR
- Mechanical damage to internal DVD drive in host PC.MR
- Patient Comfort Sensor Trips Due To Cooling Water Temperature Too High.MR · 2224666
- Scan Room Noise Due to Offset Magnet Cover.MR
- System will not scan due to defected SRFD3 RF amplifierMR · 2254376, 50070
- Will not Scan with Gradient Current Distortion Faults Due to Open Gradient Coil in BRM.MR · 2244578
- 2254781 Errors on UPM1 only caused by a improper UPM calibration.MR · 2254781
- Defective HFA - High Fidelity Amplifier.MR · 2244862, 2244592
- GPM Power Supply Fault Due to GPM Power Supply.MR · 2241510
- UART communication error Due to UPM NB Amp IF Board.MR · 2263075, 2263078
- Images Were Created More Than 14 Days Ago.MR
- Patient Warming Complaint Due to Bore Fan Unplugged at the Blower Box.Multiple patients have reported getting hot while being scanned.Complete the Patient Warming Questionnaire wqr.Signa HDxT 15.0MR
- Cradle will not move due to a broken coupling between motor and gearbox.MR · 2224842
- The 3rd party Syimage PACS system had its software reloaded and the PACS administrator at the site did not reload the MR Modality Module.MR · 11057, 32736
- Application Software does not complete the boot process with TPS Download failure due to corrupt software.MR · 2237285
- How Do I Change From AM PM Time Format to Military 24 Hour Time Format.MR
- XGD Not Found Due to 48 Volt Power Supply(s).MR · 2267414, 25411
- Auto prescan fails due to P1 or P2 port was not connected properly to LPCA.Reseat the port P1 and P2 connector assemblies into the emergency egress connectors inside the LPCA wqr.Optima MR450W.2276802…MR · 2276802, 2276804
- How To Create, Transfer, And Delete A SPRSNAP.MR
- MRIQ Ghosting Due to RRF 15 V Power Supply.MR · 2248217, 2847174
- HEC Water Leak due to Cracked Brass Fittings.MR
- MCQA Test Fails One or More Channels Due to Defective Coil.MR
- Application does not Boot up with VRE Errors due to ICN.MR · 2223883
- Will Not Scan with Gradient Errors.MR · 2244850
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to APM, BUCK H/BRIDGE and CPD in SSM.MR · 2248662, 2223817
- How to turn Research Mode ON, OFF on Discovery.MR
- Will Not Scan With Power Monitor Faults Due To The SSM.MR · 2224666, 2254052
- Respiratory bellows has boken clip at PAC interface.MR
- Unable to Scan with RF Air Temperature Faults Due To Customer Coolant Chiller.MR · 2261733, 2268905
- Vibrant Breast Images Have Dark Areas on Images Due to Failure to Rerun Calibration Scan after Reposition or Patient Movement.MR
- Circle artifact due to coil.MR
- Lytron Chiller is Making a Loud Noise Due to Low Coolant level.MR
- Can Not Boot Applications Software Due To ICN.MR · 2249418, 2223859
- MRIQ Shading in Images Due to the Coil.MR · 2224725
- MRIQ Low signal in one Area or Shading Due to Cardiac Array Coil.MR
- Coil not plugged in properly.MR · 2218537, 2261140
- HEC Coolant Flow Low Due to the return valve shut.MR · 2261723
- How does a customer get a Flex Trial Package.MR
- Autoprescan Intermittently Never Ends With Errors 2249352, 2223850, and 2249425 Logged due to STIF Board.MR · 2223850, 10303
- Low coolant warning caused by low fluid level in chiller MCS or LCSMR · 2266420
- 2224725 Low Signal Detected due to Defective RF Amp.MR · 2224725, 2224589
- Applications Software Will Not Boot due to Missing /export/home Partition Due to Host Computer.MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to UPM Processor bd.Fails TPS Reset when booting up to Applications or when Resetting TPS.Replace UPM Processor Board 2359518-…MR · 2252161, 2252151
- Array processor AP errors during scanning.MR · 2228718
- Exam number has exeeded 49999.MR
- TVA TiPs Virtual Assistant Does not start due to checkout with incorrect model type.MR
- Intermittent Dynamic Disable faults requiring cable reseating and calibration.MR · 2252310
- An eLicense Option Key was Generated for the Wrong System ID, How Do We "Move It" to the Correct System ID?MR
- HIS RIS Worklist Comes Up Empty Due to Required Return Tags Configuration.MR
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