Unable to Boot or Power up 3T MKS 35 KW RF Amp with Amplifier's LCD Display All Black Squares due to 3T 35 KW RF Amp.
Symptom
Unable to Boot or Power Up 3T MKS 35 kW RF Amp. Amplifier's LCD Display is all Black Squares. RF Amp Serial Link Errors The customer hit the Emergency Stop button which powers off the RF Amplifier. Afterward, the RF Amp could not be booted up. It didn't power up successfully. The RF Amp display is all “little black squares”, or all backlit characters. The FE checked all the fuses, including the three "hidden" fuses (See Service Note 67103 "35kW Amp Fuse Replacement" for details on these fuses), and none were blown. See Attachment for additional information. The customer hit the Emergency Stop button which powers off the RF Amplifier. Afterward, the RF Amp could not be booted up. It didn't power up successfully. The RF Amp display is all “little black squares”, or all backlit characters. The FE checked all the fuses, including the three "hidden" fuses (See Service Note 67103 "35kW Amp Fuse Replacement" for details on these fuses), and none were blown. See Attachment for additional information.
Error message
2254342 RF Amplifier Interface RF Amp serial link failure. RF AIF failed to receive a packet transmission echo. If the link is broken, a separate error message will be logged. If not, a spurious error occurred. Timer: 5040 Expired time: 40 Tx byte: M 2254342 PAC3T NSP SCP:../rf_nb_serial 1795 RF Amplifier Interface <-> RF Amp serial link failure. RF AIF failed to receive a packet transmission echo. If the link is broken, a separate error message will be logged. If not, a spurious error occurred. Timer: 5040 Expired time: 40 Tx byte: M 2227556 *** Reset/Download TPS was not successful. *** 2227556 sdm sdm_main.c 320 *** Reset/Download TPS was not successful. *** 2254352 RF Amplifier Interface Serial Link Failure Sun Nov 5 12:07:40 2006 Error: 2254352 Host: HORIMR01 Process: NSP File: SCP:../rf_nb_serial Line: 1530 RF Amplifier Interface <-> RF Amplifier serial link failure. The serial link appears to be broken. Check the RF Amp power and the serial link. 2254347 RF Amplifier Interface RF Amp serial link failure. RF AIF failed to receive a packet transmission echo on 2nd try. If link is broke, a separate error message will be logged. If not, a spurious error occurred. Timer: 5080
Applies to
- Models
- Signa
- Product
- 3.0T Signa HDxT For 3.0T Signa HDxT systems with 15.0 software only. For 3.0T Signa HDxT systems with 15.0 software only.
- Software
- 15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
- Component
- SecondOpinion MKS 3T 35kW RF Amp 5104896 See comments in resolution concept for second opinion requirements before ordering this part.
- Area
- MR
Full cause & step-by-step resolution
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